United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

E-Lines: March 23, 2018

Date: March 23, 2018
Type: Dear AFA

(pmCAL) Save Reserve Day Off Adjustment Screen in CCS

 In December, the Joint Implementation Team (JIT) announced changes to the Adjustment Request screen in CCS. The One United article (“pm-CO Vacation Slide Update” 12/12/17) was focused on the new method to access the Adjustment Request screen, and the steps Flight Attendants should follow to submit Vacation Slide requests.

 When Flight Attendants began to interact with the updated screen, however, we learned that there were some additional changes to the screens that may not have been fully understood based on the initial communication. Not communicated, was the fact that the new screen has been divided into two sections. Please read the entire article addressing the change to the screen. Other than the timing of when Vacation Slide requests must be submitted by the 20th of the month, there have been no other changes to these processes.



For Hotel and Transportation Issues Remember to Use Self Help
Hotel and Transportation Committee

 When is it appropriate to use self-help for hotel and transportation issues? We have listed a few examples of both transportation and hotel issues that could occur.

 Transportation: Under Section 5.D.4 of our Joint Collective Bargaining Agreement (JCBA) it requires layover hotel-operated transportation to be available to pick-up Flight Attendants within 35 minutes of block arrival. It also states that if transportation is contracted independently (“public limousine service” - in other words not a hotel van), the cut-off time is 45 minutes after block arrival. If these wait times are exceeded, Flight Attendants may use other means of transportation to the place of lodging, i.e. self-help.

 Hotel: Section 5.B.5. states if you arrive at a layover hotel and your room is not ready within 30 minutes after arrival you may use Self-Help and obtain other accommodations. There are certainly other times you may also use Self-Help such as: no hot or cold water, no power, no heat or air conditioning, broken door locks, bugs or vermin of any kind in your room, no food availability whatsoever, noise that prohibits legal rest or any situation that threatens your safety or well-being. In addition, if you arrive, as a result of irregular operations, in a city where a hotel was not planned but becomes necessary, you may find yourself needing to use these procedures.

 If you encounter these or similar issues, take the following action to correct your experience:

  1.  Calmly attempt to resolve the issue with the people providing the services - the hotel or transportation company. Always ask to speak to a manager on duty.
  2.  If this fails to fix the problem, call the Hotel Desk (Crew Accommodations) and ask for their assistance. Call 888-4-UAL-VIP (888-482-5847) or select the hotel option from your pre-merger Crew Scheduling Menu.
  3.  If you do not get resolution to your situation through these two avenues, go to another hotel and take a taxi, if necessary. Ensure that you have the names of hotel and company representatives with whom you’ve spoken. Get receipts for all of your expenses and submit a company expense report for reimbursement.
  4.  Once settled into a different hotel, call Crew Scheduling and let them know where you are. Be aware that the Hotel Desk is not Crew Scheduling.

 Don’t be afraid to act in your best interests. United is responsible for our safety on layovers. If they do not respond, take care of yourself. If one of your flying partners is in trouble and doesn’t have the expendable cash or a credit card to take care of it, help them out if you can.

 When you return from your trip remember to file the appropriate expense report and attach your receipts for reimbursement.

 Self-help is not only allowable per our Collective Bargaining Agreement; it is strongly recommended you seek self-help to ensure adequate rest and to protect your safety. The AFA MEC Hotel and Transportation Committee meets with United Crew Accommodations monthly, to address problems and seek positive resolution.  Our advocacy is strengthened when problems are documented and trended through TVLLOG and Hotel reports.  Help us help you, file a report every time you experience a problem, conversely, or a positive experience.



Turbulence Protection
Safety, Health and Security Committee

 Turbulence is an occupational hazard that we all take very seriously, and while turbulence is often outside of our control, there are actions we can take to help protect ourselves. As warmer weather and summer months are upon us it is a good time to remember that on every flight safety comes first. When it comes to cabin safety, place yourself and your flying partners first. It is only through these efforts that we fulfill our duties as safety professionals, not only for oneself, but for the passengers in our care. As a good rule of thumb, to minimize injuries caused in turbulence or chop, stow all but necessary service components when the service is over, especially carts, full coffee pots, and glass bottles. Diligent use of cart housings, tie downs (where available) and latches will prevent a safety hazard.

 Please keep in mind, service carts blocking our jumpseats or items inadvertently placed in our jumpseat during the service can prohibit our ability to quickly take a jumpseat and fasten seatbelt and shoulder harnesses in a turbulence related situation. In an instance where turbulence hits unexpectedly, take action to protect yourself immediately and utilize the options you've developed in that given situation. Proactively assessing options and immediately taking decisive action to protect ourselves makes the ultimate difference. While we cannot control turbulence, we can control our reaction to it when it hits. Bottom line–protect yourself and always be aware.



Talk About It, Don’t Write It Up - What is Professional Standards About?
Employee Assistance/Professional Standards

 When you go to management to report a flying partner or another airline employee the consequences can be severe. The Professional Standards component of AFA EAP exists to assist Flight Attendants in any area that affects professional conduct. As part of AFA’s Employee Assistance Program (EAP), we have trained Professional Standards volunteers available to you in every Local Council. After listening to your concerns, EAP representatives will follow up on the situation and pursue the appropriate action necessary. Because confidentiality is the cornerstone of AFA’s Employee Assistance Program, Committee representatives will not report back to you concerning any fellow employee or any recommendations that were made during any follow-up conversations.

 We encourage the resolution of the conflict by trying to discuss the specific behavior or area of contention and find an acceptable solution. We recommend our flying partners approach each other and speak about the problem in a calm, non-threatening manner out of the view of passengers. If conflict does occur, take the initiative to deal with it. Sometimes it is better to wait until after work, off the airplane, when both have had some time to think more clearly about the matter.

 Above all, keep it professional. If a discussion does not seem to be productive, please call your AFA EAP Representative to discuss a Professional Standards matter. The AFA EAP is a voluntary and confidential service of your Union which relies on the peer professionals who volunteer their time in the service of us all. We can help to work it out and avoid “writing up” flying partners where, no matter how well intended, both parties may then potentially be subject to disciplinary action. Let’s keep each other safe, after all we are family.



Deadline for Applications Approaching - Scholarships Available to United Flight Attendants and Their Families

 Being a Member of the largest Flight Attendant Union has its privileges. One such privilege is access to “Members Only” scholarship programs that are made available to active Members of the Union & our families.

 The Deadline for Applications for the following Scholarships that are available for United Flight Attendants and their families is quickly approaching. Some of the scholarships and that are available and their application deadlines are:

 Association of Flight Attendants Scholarship Fund

 The Association of Flight Attendants Scholarship Fund is intended to provide financial assistance to dependents of our active Members who will be attending a college or university. The scholarship was founded by Dee Maki. She started the scholarship trust for the dependents of active Members who do not have the opportunity for higher education.

 If you would like to apply for this scholarship please visit the AFA International Website Scholarship page http://www.afacwa.org/scholarships. This page also includes details on the scholarship fund as well as the guidelines and application requirements. The deadline for applications is April 10, 2018.

 Joe Beirne Scholarship Program

 The Joe Beirne Scholarship Program was established in October 1974 by Communications Workers of America (CWA) Executive Board in the memory of Joe Beirne who took great pride in fighting for education and learning.

 This scholarship is offered by CWA each year and offers sixteen partial scholarships to selected winners in a lottery drawing. The deadline for applications is April 30, 2018. Details on this scholarship are on the CWA website http://www.cwa-union.org/pages/beirne.

 Additional information is available on our website, unitedafa.org.



Update on FAA Reauthorization and Our Fight for 10
Government Affairs Committee

 The Federal Aviation Administration’s (FAA) funding and policies will be extended to October 1, 2018, under a broad spending bill expected to become law on Friday to keep the government open. The FAA’s authorization has been extended temporarily for months at a time since last year. This short-term extension gives Congress through September to draft and pass a long-term FAA policy bill.

 The House and Senate bills will be rewritten over the next few months into a four year FAA Bill. Our 10 hours minimum rest as well as a Fatigue Risk Management Plan will be in the final version of the long-term bill as long as we continue to hold lawmakers accountable with our action.

 We are well positioned to achieve our Fight for 10 language. Redoubling our efforts will make it certain. Watch for instructions to take action in the coming weeks and keep it going until our 10 hours and Fatigue Risk Management Plan are signed into law this year.



Reminders & Quick Links

 March 26         NLS GRK Language Base Transfer Deadline
March 30         IAH Implementation Road Show 8am - Noon
April 7-8 & 12  United MEC Meeting - Atlantic City, NJ
April 9-11         AFA-CWA Annual Board of Directors Meeting - Atlantic City, NJ
April 10            Deadline to apply - Association of Flight Attendants-CWA Scholarship Fund
April 30            Deadline to Apply - Joe Beirne Scholarship Fund

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