Last Friday, September 14, 2012, a system-wide United payroll error affected the September 16th paycheck for approximately 156 Flight Attendants. The company advised us that a “programmatic back-up,” taking place at the same time paychecks were being run, caused data for affected individuals to “drop out” of the system resulting in the issuance of a zero value paycheck.
United payroll has issued the affected individuals an off-cycle paycheck, and any overdraft or non-sufficient-funds (NSF) charges that result from this problem will be reimbursed. If you have been affected by United’s most current payroll error, and have not received your paycheck, contact United’s Payroll Care Center 1-866-825-7297. If the issue is not resolved, you should contact your Local Council.
Per Section 4.J.4. of our Contract, “A Flight Attendant who requires an adjustment check of Fifty Dollars ($50.00) or more shall receive said check as soon as possible but not later than four (4) weekdays after notifying the Company. When necessary to meet this four (4) day requirement, checks shall be issued locally. The Flight Attendant, if in the direct deposit program, also has the option of having the check electronically deposited in a U.S. account within seven (7) business days, or mailed within the above four (4) weekdays.”