We have identified that there was some number of Flight Attendants who did not have any deductions withheld from their May 1, 2012 paycheck. While the specific reasons were not initially available, the company is in the process of sending letters to the affected Flight Attendants. Management has provided assurance that Flight Attendants who were affected will have no interruption to their health benefits due to the premiums not being paid. The amounts due for medical, dental and vision premiums will be deducted from the next paycheck.
Flight Attendants who have loan payments with Alliant Credit Union should contact the Credit Union in order to make arrangements for the payment to be made. In addition we have asked the company to provide information on how missed 401(k) deduction for loans and FSA contributions for Health care or Dependent care will be “caught up.”
If you have any questions please contact United’s payroll department by using the new fill-in form on the Flying Together website. This form provides the employee with a unique identification number for their inquiry and generates an email receipt to verify that their inquiry was received. If you identify discrepancies, contact United’s Payroll Care Center via the new fill-in form on the Flying Together website or at 1-866-825-7297. To manually navigate to the location of the fill-in form from the front page of Flying Together, go to the Employee Services tab, clicking on “My Pay Information” in the Subsidiary United box and then click on “Contact Payroll”. Remember you have 60 days from the time of the payroll issue happens to file a dispute.