United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

AFA E-Lines: Apr 28, 2017

Choose a different E-Lines: (search archives)

  • Reinforcing Our Role as First Responders
  • Don’t Forget – LINK Support – Your First Point of Contact
  • (CAL) Special COLAs for June
  • (UAL) Special COLAs for June
  • County of San Mateo LGBTQ Wellness Survey
  • Flight Attendant Union Praises Introduction of Legislation to Stop Outsourcing of U.S. Aviation Jobs

Reinforcing Our Role as First Responders 

The events of the past several weeks that were caught on video and broadcast from United Express, American and Delta flights have presented our profession with incredible challenges.  The little correct information and the resulting mob mentality in response to these videos has placed Flight Attendants across the industry in a very difficult position.

The message in the media, eloquently delivered by our AFA International President, Sara Nelson, has consistently been to remind the public that Flight Attendants are aviation's first responders charged with the safety, health and security of the passengers in our care. Citing the changed conditions in aircraft cabins that have resulted in putting people closer together, we’ve reminded the public that we are all in this together.  In our role as safety professional and first responders, we need to work together to stay safe.  The United MEC Officers published a letter to members last week encouraging Flight Attendants to “continue to lean on each other to maintain the best of who we are. Make every effort not to react to attempts to provoke us and stay focused on our mission as aviation’s first responders. The full resources of AFA in Washington, D.C. and here at United AFA, will be working to support Flight Attendants on the frontline and reinforcing for the public the critical role we play in keeping passengers safe.”

We continue to work with all of our experts in AFA Legal, Air Safety, Health & Security, EAP/Professional Standards, Government Affairs and Communications as our larger Union works to coordinate efforts with local leaders at all of the airlines to best support Flight Attendants as we work to address the questions that have come our way during the past few weeks.

“The priority of our union is to support Flight Attendants at work and now that we have moved through some of the initial visceral public reaction, we can address the very serious backlash that is threatening our ability to do our jobs,” said International President, Sara Nelson.

We cannot lose sight of the fact that the vast majority of our interactions with passengers are positive.  Continue to lean on each other as we support each other in every interaction.  As we always do, we will weather this difficult period and come out on the other end of the storm better and stronger for having supported and respected each other in all that we do.


Don’t Forget – LINK Support – Your First Point of Contact 

Reports from the field indicate there has been a rise in the number of incidents where LINK devices have been lost, stolen or left onboard aircraft.  In every instance as part of our safety commitment we must remember, if the LINK or Sled is not working, is lost, stolen or damaged, or the eFAOM cannot be accessed, the first point of contact should be United’s LINK support Hotline to initiate the replacement process. 

More information is available in the damaged, lost/stolen Link or eFAOM not accessible section of the eFAOM. If you are without your eFAOM, this information is also available in the introduction chapter of the eFAOM, available on the Inflight Services page of Flying Together.

As the details of problems with these devices have been reported, we are learning there may be some confusion in the understanding of the “minimum print solution.”  The “minimum print” solution is one of the options available to Crew Scheduling based upon a number of different factors, including the availability of a replacement Link. Crew Scheduling will determine if the “minimum print” solution will be used.  In every instance where a LINK device and associated components are either not functional or are unavailable (for whatever reason), the LINK support desk is your first point of contact.  By properly consulting with this valuable resource, you will always ensure full compliance with all Federal Regulations.

Within the United States
Contact United's LINK support at (800) 255-5801 option 7 and follow the prompts for LINK support. 

LINK Support from an International destination

Call the AT&T international access line (available via our website or Flying Together).  Once connected dial (877) 363-5800, option 7 (after being connected to the United Airlines Technical Services desk.)

A protection plan has been made available through Safeware for an annual fee of $30. In the event your device is lost or stolen, this protection plan eliminates the $300 fee associated with any loss or theft of the device.  The fee for the protection plan can be paid via payroll deduction or credit card.  Keep in mind, this protection plan, while optional, is something you may want to consider.  The annual open enrollment period for coverage for the June 8, 2017 – June 7, 2018 coverage period, will begin on May 1st.

If you have not previously elected protection for the current period (which runs through June 7, 2017) during last year’s enrollment period, the opportunity to purchase protection, which will be pro-rated based on the day of enrollment, continues to be available to you.  Any election to enroll outside of the open enrollment period will require that you present the device at your base to verify it is still in your possession and operational.  Once this is accomplished, your coverage will be activated.

This plan eliminates the $300 fee in the event of loss or theft. (If your device is stolen, the $300 replacement charge is waived for the first instance when a police report is submitted within ten (10) days of reporting the device stolen.)

Visit the Safeware website to enroll.   If you have additional questions, contact your Local Council Office.


(CAL) Special COLAs for June

In accordance with the provisions of Section 15 of the JCBA, the company will be offering a one month Special COLA for the June 2017 bid month.  This Special COLA is a Company Offered Leave of Absence, (COLA) with the addition of medical benefits being available at active employee rates. All other terms this Special COLA are the same as a regular COLA. Please refer to the chart in Section 15.N. of the JCBA for details. 

If you are interested in this One Month Special COLA for June, you must place your request on file in CCS for a full month leave under the Bidding “leave jobshare” request no later than 10:00AM local domicile time on May 5, 2017.  (The “Special COLA Request” field is not in use at this time).

Multiple Month Partnerships or Multiple Month Leaves will not be offered for the June bid month.

If you have additional questions, please contact your Local Council Office.


(UAL) June 2017 Special COLAs Offered

Schedule planning has determined there is an opportunity to award one month Special COLAs (formerly known as 30-day ANP) for the June 2017 schedule month, 6/01 – 6/30.) 

If you are interested in a Special COLA for the month of June 2017, your request must be on file (via DSPFAI) no later than 0800 CST on May 15th.    Please be certain that any requests you may have had on file and for which you are no longer interested are removed by this same deadline.  Once awarded, a Special COLA cannot be rescinded.

Additional Special COLAs may be awarded after the 15th and before the start of the June schedule month. 


County of San Mateo LGBTQ Wellness Survey 

As our Spring 2017 Regular Meeting of the United Master Executive Council, the UAL MEC acted to support the County of San Mateo (LGBTQ Commission) and the diverse community in an around the San Francisco Airport by including the link to their LGBTQ Wellness Survey on our United MEC website.

If you are LGBTQ+ and a resident or employee in San Mateo County, you are needed to take an online survey. The survey takes about 20 minutes and asks about family, friends, school, work, and well-being.  Your experiences will help the LGBTQ Commission assess the diverse community assets and challenges, and inform policy recommendations aimed at making SMC a safe and welcoming place for all.

The survey is located at http://lgbtq.smcgov.org/survey.

For more information, contact Donna Vaillancourt at dvaillancourt@smcgov.org


Flight Attendant Union Praises Introduction of Legislation to Stop Outsourcing of U.S. Aviation Jobs 

Yesterday, the Association of Flight Attendants-CWA (AFA) praised the introduction of the Flags of Convenience Don’t Fly Here Act (H.R.  2150) by Representatives Peter DeFazio (D-OR), Rick Larsen (D-MA) and Frank LoBiondo (R-NJ) to ensure foreign air carrier carriers do not undermine labor rights or standards in aviation.

This legislation would cement Article 17 bis in the U.S.-EU Open Skies Agreement that states opportunities made available by this agreement are not to be used to undermine labor standards. This legislation would protect against outsourcing that would be allowed by the ‘flags of convenience’ model that would shift good jobs to countries with no ability for employees to bargain. Under ‘flags of convenience’ model, jobs are transferred to countries without labor rights and with the lowest pay and working conditions. 

AFA and other Unions around the world are united in fighting against this business model in the aviation industry. Together, we will prevail.

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