United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

AFA E-Lines: May 05, 2015

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  • Ring Your Rep Wednesday #NoFastTrack
  • Dues Increase
  • Talk About It - Don’t Write It Up - What is Professional Standards About?
  • Hotel & Transportation Issues?

Ring Your Rep Wednesday #NoFastTrack
The Senate may take up Fast Track as early as this week and some Senators who previously stood with us on this issue are now “uncommitted”.  Since tomorrow is #RingYourRep Wednesday, AFA is asking every Member and their families and friends to call their two U.S. Senators to urge them to VOTE NO on Fast Track.  Your support of this initiative will be critical to a successful outcome.

As a reminder, Senators Orrin Hatch (R-UT) and Ron Wyden (D-OR) introduced a Fast Track Trade Promotion Authority bill (S. 995) that would grant Congress license to expedite massive secret trade deals like the Trans Pacific Partnership (TPP) and the Transatlantic Trade and Investment Partnership (TTIP).  Both deals, which have been brokered by corporate lobbyists working on behalf of multibillion corporations, are vastly larger than NAFTA (North American Free Trade Agreement) and cover about two-thirds of the world’s economy. 

Fast Track means that Congress agrees to relinquish their constitutional responsibility to determine trade policy, review and amend trade pacts, and fix any problems that could seriously harm the U.S. economy.   Under Fast Track rules trade agreements only get a simple up or down vote.  This is no way to protect the interests of American workers and our economy.

Grassroots opposition had delayed Fast Track legislation from being introduced but with last week’s introduction of a Fast Track bill the powerful forces that back Fast Track are doubling their efforts to rush this legislation through.  We can fight back and that means we need everyone calling their members of Congress to urge them to reject Fast Track and secret trade deals.  

Contact your Senators by calling the Capitol Switchboard at (202) 224-3121, the CWA toll free number (877) 795-7862 or your Senators directly.

Click here to look up your Senator.

Sample script:
“Hello my name is __________ and I am a constituent calling from _____ (city where you are registered to vote). As a constituent I am concerned that large-scale trade agreements are being negotiated in secret. I wouldn’t vote for my employment contract without seeing the details and Congress shouldn’t either. I urge the Senator to vote No on Fast Track for the TPP.”

Once you have made your phone calls tweet @AFAUnitedMEC & @AFA_CWA with the hash tags #RingYourRep  &  #NoFastTrack.

For more information please visit the Government Affairs section of our website or contact your Local Council Government Affairs Committee Members.

Dues Increase
Kevin Creighan, AFA International Secretary-Treasurer, reported the average monthly dues of CWA Members are $50 per month.  At this year’s 43rd annual Board of Directors (BOD) meeting, there was significant discussion of actions necessary to respond to the recent industry mergers resulting in the loss of our colleagues at US Airways and AirTran.  While in session at the BOD, the leadership discussed several alternatives on how best to respond to the needs of our changing Membership.  Ultimately, our AFA leadership made the hard decision to set dues at the CWA dues average while continuing to manage available resources in a disciplined manner. The dues increase becomes effective as of June 1st and will be deducted from our July 16th paycheck. 

For the 2015-2016 fiscal year, the AFA BOD acted to eliminate the 10% discount for the annual prepayment of dues before July 1st of each year.  Those Members accustomed to paying their dues on an annual basis will have two options as a result of this change.  Dues can continue to be paid annually; however, the discount will not apply.  Alternatively, Flight Attendants may complete a new Dues Check Off (DCO) form and return to a process where dues are deducted from the mid-month paycheck. Additional details will be mailed later this week to annual payers of record at their home address of record with the Union. 

If you have any questions please contact your Local Council.

Talk About It, Don’t Write It Up- What is Professional Standards About?
As part of AFA’s Employee Assistance Program (EAP), we have trained Professional Standards volunteers available to you in every domicile. After listening to your concerns, EAP representatives will follow up on the situation and pursue the appropriate action necessary. Because confidentiality is the cornerstone of AFA’s Employee Assistance Program, Committee representatives will not report back to you concerning the Flight Attendant or any recommendations that were made during any follow-up conversations.

When you go to management to report a flying partner the consequences can be severe. The Professional Standards component of AFA EAP exists to assist Flight Attendants in any area that affects professional conduct. It is important for everyone to take responsibility for creating a cooperative, rewarding, and pleasant work environment. If conflict does occur, take the initiative to deal with it. 

We encourage the resolution of the conflict by trying to discuss the specific behavior or area of contention and find an acceptable solution. We recommend that flying partners approach each other and speak about the problem in a calm, non-threatening manner out of the view of passengers. Sometimes it is better to wait until after work, off the airplane, when both have had some time to think more clearly about the matter.

Above all, keep it professional. If a discussion does not seem to be productive, please call your AFA EAP Representative to discuss a Professional Standards matter. The AFA EAP is a voluntary and confidential service of your Union. We can help to work it out and avoid “writing up” flying partners, where both parties may then potentially be subject to disciplinary action. Let’s keep each other safe.

Hotel & Transportation Issues?
Recent increases in hotel and transportation issues have resulted in an increase in the number of questions about the process for reporting hotel and transportation issues, and when it is appropriate to use our Contractual Self-Help provision.  The United MEC website and United AFA Mobile App provide two detailed articles that pertain to the hotel and transportation issues, Writing an Effective TVLLOG and Using Self-Help for Hotel and Transportation.  These articles give a detailed overview of what is needed when writing a TVLLOG and the proper use of our Contractual Self-Help provisions. 

Remember, TVLLOG is the approved process for writing up any hotel issue, where both the company and the Union receive a copy of the report.  TVLLOG is a permanent database that stores and tracks hotel and transportation complaints. 

When a TVLLOG is submitted the report is automatically sent to:

  • AFA United MEC Hotel and Transportation Committee
  • Your Local Council Hotel and Transportation Committee
  • United’s Senior Buyer responsible for the location
  • Your local domicile Manager

To file a TVLLOG, you need to access the reporting page by typing TVLLOG into Unimatic.  You will receive a page asking for your file number the date the issue took place and the three (3)-letter city code where the hotel/transportation is located, then press enter.  Once the reporting page is loaded use the tools learned in the Writing an Effective TVLLOG article. 

Self-Help is a contractual provision that can be found in our Contract under Section 6.C.4.c..  The provision requires layover hotel-operated transportation to leave the airport and transfer Flight Attendants to the hotel within 35 minutes of block arrival, and reinforces that United is responsible for our safe transportation.  If you are unable to resolve any service issues with the hotel and/or transportation company, then you are authorized take the necessary steps to resolve the issue using the Self-Help provision. 

The following actions should be taken:

  • Calmly attempt to resolve the issue with the people providing the service – the hotel or transportation company.  Always ask to speak to a manager on duty. (Ensure you record the names of each person you speak with and the time of the call.)
  • If this fails to fix the problem, call the Hotel Desk (FLTLINE, Option 2) and ask for their assistance.
  • If you do not get resolution to your situation through these two avenues, go to another hotel and take a taxi if necessary.  Ensure that you have the names of the hotel and company representatives with whom you have spoken.  Get the receipts for all of your expenses and submit a company expense report for reimbursement.
  • Once settled into a different hotel, be certain to call Crew Scheduling and let them know where you are.  Be aware that the Hotel desk is not the Crew Desk.

Remember United is responsible for our safety when on a layover.  Don’t be afraid to act in your or a flying partner’s best interest.  Once you return from your ID speak to a supervisor about the troubles you or your flying partner encountered, file a TVLLOG report detailing the names of the persons with whom you spoke and the time of any calls, and file an expense report with the receipts attached. 

A TVLLOG should be filed each time you have a hotel or transportation issue as this is an essential component of the tracking and trending process for hotel and transportation issues.  For further questions about the process please visit our website or contact your Local Council Office

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