United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

Common Metal Support Team

Common Metal Support Team is now available by phone

Effective today, Aug. 1, 2018, the Common Metal Support Team is available 24 hours a day, 7 days a week by phone as well as by email. The team is here to help answer your questions related to Common Metal and the various education materials you’ve been receiving. 

The Common Metal Support Team can be reached by email and phone (details below) to answer your questions on JCBA education materials as they are published, currently including the Language Handbook and the Bidding & Awards Overview and Guide. As additional materials are published, the Common Metal Support Team will be available to assist in answering questions including how to read the guides and assisting in helping find specific subjects within education materials.

If you have specific questions on how provisions of the JCBA work or apply to you, please contact your AFA Local Council Office. 

Common Metal Support Team contact information

Email: CommonMetal@united.com

Phone number (U.S.): 
1-800-FLT-LINE (option 7)
1-800-FLT-LINE (option 7)

Phone numbers (International):
Frankfurt: 0800-181-4245
Hong Kong: 0800-96-5483
London: 0800-89-6516
Narita: 00531-12-4066

Team days/hours: From Aug.1 through Nov. 29, 2018, the Common Metal Support team will be available 24 hours a day, 7 days a week.

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