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Association of Flight Attendants-CWA United Master Executive Council

United Discontinues Inflight Duty-Free Sales

Date: March 17, 2017
Type: AFA Article

United announced this week, effective March 31, 2017, we will no longer offer duty-free merchandise on any United flights. United made this decision based on declining sales revenue for both United and Duty Free World. All Flight Attendant commission inquires must be reconciled by June 1, 2017. As well as, if you were assigned a duty-free key you should return the key to Inflight no later than April 30, 2017.

While the retail catalogs will remain on board the aircraft through the end of June, there will be no sales onboard as of March 31, 2017.

If you have further questions, please contact your base supervisor.

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