United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

Crew Desk Recordings Go Live

Date: September 28, 2012
Type: AFA Article

As provided and recently negotiated for in our 2012-2016 Contract, the Company has established a telephone recording system that will record conversations between Crew Scheduling personnel, including all other departments that regularly perform crew scheduling functions, and Flight Attendants.

The company will be implementing the first phase of the system and will activate recordings between Flight Attendants and Crew Scheduling personnel, effective next week.  The recording system will indicate the date and time of calls, and the company is required to keep these call records for a minimum of sixty (60) days.  A specific recorded telephone conversation shall be made accessible to a Local Council President within seven (7) days of her/his written request, and notice of a potential dispute to the Director of Crew Scheduling and/or designee.

Return to Bidding Home Page

top of page