United Airlines AFA MEC Website

Association of Flight Attendants-CWA United Master Executive Council

Reserve Assignments

Date: April 2006
Author: Eric Reeves

Reserve Assignments (10.C.)

Reserve assignments are made from a Reserve availability list that can be displayed in Unimatic using RSVFLY.  Reserves are listed first in day of availability category (number of scheduled days on remaining before the next scheduled day off), and then in time accrued order based on credited time within each day of availability category, the Reserve with the lesser time accrued listed first.  The day of availability categories are as follows: one-day; two-day; and three-day.  After the three-day category, at Domestic domiciles (domiciles in the US, except HNL), all Reserve Flight Attendants  good for four-or-more days are in the same "four-or-more-day" category (Sections 10.C.4., 5 & 8.) in Time Accrued Order (TMAC). At International Domiciles including HNL, Reserves continue to be separated into four-day, then five-day, then six-day, etc., day of availability categories and are listed in Time Accrued Order (TMAC) within each category (Section 12.U.4.).

The way to pull up RSVFLY as described above is:


DOM = Domicile

DDMMM = date, (i.e. June 15 = 15JUN)

ANY = CLLR, RSV and ONSBs; to see only CLLRs, use CLLR.

DAY = DAY is very important because it will separate Reserves into the correct day of availability categories described above; at Domestic domiciles the list will display with the "four-or-more" day category; and International locations the list will display with the four-day, then five-day, then six-day, etc., categories.

The RSVFLY display will show:


T = type of Reserve: (R= Ready Reserve, C = CLLR; V = converted CLLR; O = ONSB)

DY = number of days remaining before the next day off

ODQ = Only Domestic Qualified (the Reserve has not attended IST training and will not be
assigned an International trip.  If Language Qualified, the display will show the three letter language code or a “+” if qualified in more than one language.

AVBL-DT = earliest possible check-in time and date (should be verified by checking the LOF to verify arrival time of the last assignment.)

TMLF = time left to fly for the month before MAX is reached (MAX minus FTM)

ARVL-DT = arrival time and date of last assignment (****** indicates has not flown yet for that month.)

TMAC = credited time accrued for the month, to date.

TMUN = time under the 75-hour Reserve minimum (75 minus FTM)

OKP = qualifications: O, overwater; K, key position (has been flying for at least one year and is
qualified for Domestic narrowbody Purser position); P, Purser qualified, Int'l or Domestic.

CLLR Assignments (10.C.5.)

Open positions with check-in times in the 24-hour period beginning at 0500 the following morning shall be assigned to Call-In Reserves according to their 1-, 2-, 3-, 4- or more day classifications in Time Accrued Order (TMAC) and qualification.  Following the 1500 open flying process, remaining non-ONSL positions with check-in times of between 0500 the next day and 0459 the day after are filled (Section 10.C.5.).  The process begins after 1500 for the next day's trips with the one-day trips in check-in time order.  The earliest one-day trip is assigned to the first legal, available, and qualified one-day Reserve on the list.  Once the one-day positions have been filled with one-day Reserves, then the two-day assignments are made.  If there are insufficient legal, available, and qualified Reserves in a given day-of-availability category to fill all the trips of that length, the crew scheduler goes back to the top of the OPNTRP list and look for remaining trips of that day category along with those in the next day category in check-in time order, and assigns them the next day of availability category of Reserves.  For example, if there are insufficient one-day Reserves to cover the one-day trips, once the one-day Reserves have been exhausted, the crew scheduler goes back to the top of the OPNTRP list and assigns the remaining one-day trips along with the two-day trips in check-in time order to legal, available, and qualified two-day Reserves.  If there are insufficient two-day Reserves to fill the remaining one- and two-day trips, the crew scheduler goes back to the top of the OPNTRP list again, now looking at one-day, two-day, and three-day trips in check-in time order to assign to legal, available, and qualified three-day Reserves.  When this point is reached, if ID#1 is a one-day trip with a 1000 check-in (which may still be open if no one- and two-day Reserves were legal or qualified for it) and ID#2 is a three-day trip with an 1100 check-in, the first three-day Reserve will end up getting a one-day trip (assuming she is legal, available, and qualified for it).  However, if ID#1 is a three-day trip with a 1000 check-in and ID#2 is a one-day trip with an 1100 check-in, the first three-day Reserve will get a three-day trip while the second three-day Reserve will get the one-day trip, all else being equal.

Keep in mind, the process differs for assignments at Domestic and International locations. 

Once the three-day Reserves have been exhausted, or four-day assignments are being filled, at Domestic locations (US domiciles except HNL), Reserves good for four or more days are considered to be in the same day-of-availability category.  If Reserve A is good for six days with 35:00 TMAC (time accrued), and Reserve B is good for four days with 40:00 TMAC, Reserve A will be listed and assigned first (all else being equal) because she has less TMAC, even though she is good for more days.  At International locations (domiciles outside the 48 contiguous United States), on the other hand, Reserve B will be listed and assigned first because she is good for fewer days (four instead of six).  To summarize, for a four-day ID for which both Reserves A and B are legal, available, and qualified, at Domestic locations, it will go to Reserve A, because Reserve A has less time accrued than Reserve B.  At International locations, it will go to Reserve B, because Reserve A is good for more days than Reserve B.

If a CLLR is out on a trip at the time the next day's CLLR assignments are being made, the Reserve's assignment is based on the arrival time and time accrued estimated upon completion of the ID (Section 10.C.7.c.).

CLLRs should not be converted to Ready Reserve unless the language of Section 10.C.6. is met: "Call-In Reserves shall only be converted to Ready Reserve when the number of Ready Reserves available is equal to or less than the projected number of Flight Attendants needed for the following day."

Ready Reserve (10.C.8. and 10.E.)

A Reserve shall be given fifteen (15) hours notice at the Domicile point before departure time except that when the need for a Reserve cannot be determined at least fifteen (15) hours in advance of the flight, a lesser notice may be given.  Although every attempt shall be made to assign a Reserve at least four (4) hours prior to departure time, a Reserve receiving less than four (4) hours notice will attempt to make the assignment.  Except for periods of relief from duty provided in Section 7., a Ready Reserve will be subject to contact at any time and must be available by keeping the company advised of where she/he can be reached.  These assignments shall be made as soon as practical and shall include layover hotel and telephone number if assigned to an ID not published in the monthly key pages.

Notice of Assignment (10.E.)

A Reserve may provide one (1) alternate contact at a time. Personal beepers will be considered as an alternate contact.

  • Once given an initial assignment at the home domicile, a Reserve need not remain available for contact.
  • If an ID is assigned to a Reserve and then subsequently reassigned to a Lineholder, the crew scheduler will attempt to contact the Reserve before she/he leaves for the airport.
  • If a Reserve is required to report to the airport for a flight assignment and that assignment cancels and she/he is required to remain for a later assignment, she/he shall be covered by the standby Reserve provisions of Paragraph G of this Section.

An available Reserve may be released from contact for a period of time with the approval of the crew scheduler.

Purser (9.P.4., and 12.D.5.)

Qualified Purser positions (except Domestic narrowbody Purser positions) are filled with Reserves in accordance with Section 9.P.4. for Domestic widebody positions, and Section 12.D.5. for International positions.  If another Qualified Purser is on the base or equivalent ID, the open Purser position will be filled as if it is a regular, non-Purser position in day of availability/ Time Accrued Order (TMAC).  The Qualified Purser on the flight will be required to take the position in briefing.  If there is no Qualified Purser on the base or equivalent ID, a Qualified Purser Reserve may be assigned out of Time Accrued Order (TMAC) to fill the position.  International Qualified Pursers are qualified to work Domestic Qualified Purser positions; whereas, the Domestic qualified Purser may not be assigned to the International Qualified Purser position during Reserve assignments.

Open Domestic narrowbody Purser positions are filled in briefing in accordance with Section 9.F.7.  All Flight Attendants who have been flying at least one year are qualified to work these positions.  If a senior Flight Attendant chooses to not work the position, it will be filled by the most junior Reserve, even if there is a more junior qualified Lineholder present.

Language Qualified (12.C.7.)

Language Qualified (LQ) positions are filled in accordance with Section 12.C.7.k.  Language qualification is indicated in the ODQ column of RSVFLY. An LQ Reserve may be used out of time accrued order to fill an open LQ position. If there are no qualified Reserves for the language in question, a Reserve qualified in another language may be used out of Time Accrued Order (TMAC) for the position as long as that language is designated as eligible for Language Incentive Pay (LIP) in the monthly bid package (Section 12.C.7.k.). If there are no such qualified Reserves, the LQ ID should be changed to a non-LQ 8000- or 9000-series ID and assigned in day of availability / Time Accrued Order (TMAC) to the next legal Reserve as required by Order of Assignment procedures.

On Standby (ONSB) and Open-Ended IDs (10.C.13)

The company considers ONSB and Open-Ended IDs to be four-day assignments and assigned accordingly. However, during times of Reserve shortages, these positions can be assigned to Flight Attendants that are available for less than four days.


Christmas Wish List (CWL) assignments should follow the following guidelines:

  • If the number of requests per layover city outnumbers the number of available positions, requests should be honored in seniority order. 
  • If the only way to satisfy a CWL is by opting the Reserve, then the Reserve is automatically opted to 97 hours for December and 97/194/276 hours for the Dec.-Jan.-Feb. quarter.  Reserves should make sure they really want the CWL trip before submitting the request, and take it out if they change their minds. 
  • CWLs do not overrule LQ and Purser qualifications.  For example, a Reserve should not be granted a CWL if the only way to do so would be to assign her to a qualified Purser position on a trip, if there are other qualified Purser Reserves legal and available for the trip.

Exceptions to the standard Reserve assignment procedures as described above may be   altered as described in Section 10.C.13.  In general, if Reserve coverage is sufficient, the standard procedures should be followed.  However, the Agreement does provide management the ability to deviate from the standard procedures if necessary to accomplish coverage.


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