Home > AFA > MEC > Local Councils > Council 12 - Los Angeles

Council 12 - Los Angeles

About Council 12

Officers are on call nights, weekends, and holidays. Call the office directly 24 hours a day to reach the person on call.

May Scheduling Report | United's Feedback Program (Apr 10, 2021)

Council Office

  •  (310) 646-7518
  • Council Roster
  •  844-LOCAL-12
  •  (310) 646-4103 (fax)
  •  CWA Local #29012
  • AFA-CWA Council 12

    5901 W. Century Blvd., Suite 750

    Los Angeles, CA  90045


Dante Harris

LEC President

Phone: 818-415-8190

E-Mail: Dante@afalax.org

Kimberly Burckhalter

LEC Vice President

Phone: 424-356-7762

E-Mail: Kim@afalax.org

Sharlene Kirk

LEC Secretary

Phone: 310-910-4087

E-Mail: Sharlene@afalax.org

Mary Garton

Council Representative

Phone: 619-306-5534

E-Mail: Mary@afalax.org

Anthony King

Council Representative

Phone: 619-306-3271

E-Mail: Anthony@afalax.org

Timothy Trueman

Council Representative

Phone: 424-356-7759

E-Mail: Tim@afalax.org

May Scheduling Report | United's Feedback Program (Apr 10, 2021)

May 2021 Bidding is Approaching Fast!!

Click Here to review the May 2021 Scheduling Report.


United’s Controversial Feedback Program

As United moves forward with their controversial plan to communicate new customer feedback to Flight Attendants program, we are hearing concerns from Members and receiving questions asking about the specific crew information that United is sharing when our passengers take the survey.

Further complicating the issue is that the graphical information presented to Flight Attendants in United’s internal communication mistakenly creates the perception that crew information, including pictures of the crew, is being provided to customers. 

As the feedback from the initial test flights at ORD and HNL begins to make its way back to Flight Attendants, the information being provided to Flight Attendants does include the names and pictures of the crew members who were assigned to work the flight in question.  United tells us this is for the benefit of the Flight Attendants receiving the feedback; to help those involved remember the crew who worked the flight from which the feedback originates because the survey results could be coming back several segments or pairings later.

We have been provided reassurances more than once that the survey given to the passengers does not contain any personal information such as a name or a picture of the crew.  It is a general survey based on the entire crew and flight.  While passengers may provide information on a particular crew member or event in their survey, they do not have access to any identifying information through the survey.

As we cautioned originally, from the onset, this survey was destined to be controversial and just how much so remains to be seen.  While we can all draw our own conclusions on the type of feedback that may result from the “heat of the moment” and conjecture how United may interpret that data, the “proof will be in the pudding.”  We have expressed our reservations about the program and will continue to monitor events that develop around the program.



To reach a Union Rep...Call us at 844-LOCAL-12 or visit our website AFALAX.ORG  

 

Additional Council Information

The information below is maintained and updated by your Local Council.

AFA-CWA COUNCIL 12

5901 W. Century Blvd., Suite 750
Los Angeles, CA 90045
Office Phone: (310) 646-7518
Office Fax: (310) 646-4103
President's Confidential Fax Line:
 (877) 818-3043
E-Mail: afalax@unitedafa.org

E-LINES  UPDATES: 
1-800-DEAR-AFA (800-3327232)

AFA– CWA  WEBSITES:
AFA LAX WWW.AFALAX.ORG
UAL MEC   WWW.UNITEDAFA.ORG
AFA INTL    WWW.AFACWA.ORG

GRIEVANCE COMMITTEE

Kim Burckhalter*  (424) 356-7762
Tim Trueman** (424) 356-7759
Mary Garton (619) 306-5534
Dante Harris (818) 415-8190
Anthony King (619) 306-3271
Sharlene Kirk (310) 910-4087

SAFETY, HEALTH, AND SECURITY

Maria DiPisa Brady*  (805) 551-2896
   
George Leivers (760) 458-4252
Heidi Napier
(714) 313-8988
Maria DiPisa Brady (805) 551-2896


   
Email: Safety@afalax.org

 

COMMUNICATIONS



Dante Harris (818) 415-8190
Email: Communications@afalax.org

 

RESERVE

Marty Bierbrier* (323) 646-8548
Misshelton Cobbs (951) 903-6587 
Alicia Kern (310) 920-2237
   
   
   
Email: Reserve@afalax.org

LEC OFFICERS

President
Dante Harris
(818) 415-8190
Vice President
Kim Burckhalter
(424) 356-7762
Secretary
Sharlene Kirk
(310) 910-4087
Council Reps  
Mary Garton (619) 306-5534
Anthony King (619) 306-3271
Tim Trueman (424) 356-7759

MEMBERSHIP ENGAGEMENT

Lisa Maher* (562) 201-0060
Jean Marc Garcel (310) 766-6499
David Gomez (323) 387-2973
Steve Thomas (323) 828-8179
   
Email: Engagement@afalax.org

 

EAP & PROFESSIONAL STANDARDS

24 Hour Hotline (800) 424-2406
Kimberly Burckhalter* (424) 356-7762
   
Ernie Cornejo (MEC) (551) 208-1420
   
   
   
Email: EAP@afalax.org

 

HOTEL/TRANSPORTATION

Michele Jackson* (310) 686-1425
    
 
Email: Hotels@afalax.org

 

Workers Comp/OJI Benefits

   
Maryellen Dament  (310) 433-5916
 
Email: Occupationals@afalax.org 

* Designates Committee Chairperson **Designates Committee Vice Chairperson

To email an officer, use firstname@afalax.org  (i.e. Dante@afalax.org) 
To email a committee member, use first initial and last name@afalax.org  (i.e. MCobbs@afalax.org)

Revised:  January 9, 2020