Council 12 - Los Angeles
“Tip the world over on its side and everything loose will land in Los Angeles.” —
Frank Lloyd Wright
“At Council 12, we're there for you 24/7” —
Dante Harris
“In Los Angeles, everyone is a star.” —
Denzel Washington
“Fall is my favorite season in Los Angeles, watching the birds change color and fall from the trees. ”
—
David Letterman
Dante Harris
LEC President
Kimberly Burckhalter
LEC Vice President
Sharlene Kirk
LEC Secretary
Mary Garton
Council Representative
Anthony King
Council Representative
Timothy Trueman
Council Representative
May Scheduling Report | United's Feedback Program (Apr 10, 2021)
May 2021 Bidding is Approaching Fast!!
Click Here to review the May 2021 Scheduling Report.
United’s Controversial Feedback Program
As United moves forward with their controversial plan to communicate new customer feedback to Flight Attendants program, we are hearing concerns from Members and receiving questions asking about the specific crew information that United is sharing when our passengers take the survey.
Further complicating the issue is that the graphical information presented to Flight Attendants in United’s internal communication mistakenly creates the perception that crew information, including pictures of the crew, is being provided to customers.
As the feedback from the initial test flights at ORD and HNL begins to make its way back to Flight Attendants, the information being provided to Flight Attendants does include the names and pictures of the crew members who were assigned to work the flight in question. United tells us this is for the benefit of the Flight Attendants receiving the feedback; to help those involved remember the crew who worked the flight from which the feedback originates because the survey results could be coming back several segments or pairings later.
We have been provided reassurances more than once that the survey given to the passengers does not contain any personal information such as a name or a picture of the crew. It is a general survey based on the entire crew and flight. While passengers may provide information on a particular crew member or event in their survey, they do not have access to any identifying information through the survey.
As we cautioned originally, from the onset, this survey was destined to be controversial and just how much so remains to be seen. While we can all draw our own conclusions on the type of feedback that may result from the “heat of the moment” and conjecture how United may interpret that data, the “proof will be in the pudding.” We have expressed our reservations about the program and will continue to monitor events that develop around the program.
To reach a Union Rep...Call us at 844-LOCAL-12 or visit our website AFALAX.ORG
Additional Council Information
The information below is maintained and updated by your Local Council.
AFA-CWA COUNCIL 12
5901 W. Century Blvd., Suite 750
Los Angeles, CA 90045
Office Phone: (310) 646-7518
Office Fax: (310) 646-4103
President's Confidential Fax Line:
(877) 818-3043
E-Mail: afalax@unitedafa.org
E-LINES UPDATES:
1-800-DEAR-AFA (800-3327232)
AFA– CWA WEBSITES:
AFA LAX WWW.AFALAX.ORG
UAL MEC WWW.UNITEDAFA.ORG
AFA INTL WWW.AFACWA.ORG
GRIEVANCE COMMITTEE
Kim Burckhalter* |
(424) 356-7762 |
Tim Trueman** |
(424) 356-7759 |
Mary Garton |
(619) 306-5534 |
Dante Harris |
(818) 415-8190 |
Anthony King |
(619) 306-3271 |
Sharlene Kirk |
(310) 910-4087 |
SAFETY, HEALTH, AND SECURITY
Maria DiPisa Brady* |
(805) 551-2896 |
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George Leivers |
(760) 458-4252 |
Heidi Napier
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(714) 313-8988 |
Maria DiPisa Brady |
(805) 551-2896 |
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Email: Safety@afalax.org |
COMMUNICATIONS
RESERVE
Marty Bierbrier* |
(323) 646-8548 |
Misshelton Cobbs |
(951) 903-6587 |
Alicia Kern |
(310) 920-2237 |
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Email: Reserve@afalax.org |
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LEC OFFICERS
President
Dante Harris |
(818) 415-8190 |
Vice President
Kim Burckhalter |
(424) 356-7762 |
Secretary
Sharlene Kirk
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(310) 910-4087 |
Council Reps |
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Mary Garton |
(619) 306-5534 |
Anthony King |
(619) 306-3271 |
Tim Trueman |
(424) 356-7759 |
MEMBERSHIP ENGAGEMENT
Lisa Maher* |
(562) 201-0060 |
Jean Marc Garcel |
(310) 766-6499 |
David Gomez |
(323) 387-2973 |
Steve Thomas |
(323) 828-8179 |
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Email: Engagement@afalax.org |
EAP & PROFESSIONAL STANDARDS
24 Hour Hotline |
(800) 424-2406 |
Kimberly Burckhalter* |
(424) 356-7762 |
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Ernie Cornejo (MEC) |
(551) 208-1420 |
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Email: EAP@afalax.org |
HOTEL/TRANSPORTATION
Workers Comp/OJI Benefits
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* Designates Committee Chairperson **Designates Committee Vice Chairperson
To email an officer, use firstname@afalax.org (i.e. Dante@afalax.org)
To email a committee member, use first initial and last name@afalax.org (i.e. MCobbs@afalax.org)
Revised: January 9, 2020