Council 26 - Hong Kong
About Council 26
Representing United Airlines Flight Attendants based at HKG. Local CWA #29026
CCS Update (Sep 19, 2018)
Kimberly Johnson
LEC President
Robert Lutsch
LEC Vice President
Sheela Pragasam
LEC Secretary
Ruby Arcalas
Council Representative
Mei Char
Council Representative
CCS Update (Sep 19, 2018)
Rise and Shine Hong Kong!
We are about to move into the next trade window which is “Self Adjustment” . This process begins at 0600 CENTRAL time on October 20th please carefully review pages 84-87 of the “Trip Trade and Adjustment Guide.” Overnight Mutual Trading for US bases began and they experienced many of the same challenges we did in the new program. Currently all 16 bases are live in CSS and able to trade.
There have been several “fixes” to the system. The following should now be resolved:
· 24/7 legality error code
· 295 error code(which was freezing the screen)
We are still getting reports on FA’s not being able to delete advertisements , pairings not being displayed in the drop down boxes, multiple listings for the same advertisements even though the FA only posted one, Trade fail message but the trade actually going through and also there have been successful trade messages and then the actual trip not showing up on the Fa’s line. If you are experiencing any issues please SCREENSHOT what you’re seeing and email the screenshot along with name and file number to kajohnson@unitedafa.org
I would like to take a moment to thank you the members for your courtesy and professionalism on our calls and emails. Thank you for your continued patience as we work through these issues. It’s not easy to stay calm and focused and work a problem when your lives are on pause due to a system that is not working the way the company said it would. I would like to thank the AFA officers who dedicated their time to the tutorial sessions in the month of August and September in our base and to the Cobus FA’s that also gave their time. We really have to support each other as we move forward and even though we are overwhelmed, disappointed and frustrated these emotions will pass and we will master this new system. Please continue to email, text or call your AFA officers with any questions you may have .
In Solidarity,
Kim
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