Council 7 - London
Garland Baber Jr.
Tele-Medicine - accessing health care during a pandemic (Apr 06, 2020)
Tele-Medicine - accessing health care during a pandemic
...this information pertains to Flight Attendants enrolled with Aetna International...
Dear Aetna International member,
We understand that coronavirus (COVID-19) is making visiting a doctor’s office more difficult at the moment. To provide you with a safe avenue to seek care, effective today for a 90 day period*, we’re giving all Aetna International members access to vHealth – a no cost to you telehealth service that provides medical consultations with experienced doctors over the phone.
Whether you are worried about COVID-19 or have other medical concerns, you can speak to a vHealth doctor about any aspect of your health. All calls are completely confidential, no cost to you and available to use as often as you like.
3 easy ways to book a vHealth consultation:
1. The vHealth by Aetna app
- Download the vHealth app from the App store or Google Play
- Register your details and enter the access code VHEALTH90
- Book an appointment by following the onscreen instructions
2. By telephone
- Call vHealth by Aetna and book an appointment over the phone:
- +1-202-888-3462 (In USA)
- +44 203 695 6363 (Outside the USA)
3. By email
- Send your consultation request to email@example.com
- Include your full name, membership number, telephone number, preferred language and reason for the consultation
- A response will be sent back to you within 4 hours
Aetna International is committed to your safety, and hopes that you will utilise this service to help keep you safe and healthy during this time.
*Services are currently free from March 23, 2020 to June 15, 2020 - more information on service to follow in early June.
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