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Council 9 - Denver / Phoenix

About Council 9

Representing United Airlines Flight Attendants based at DEN & PHX. Local CWA #27009

C9 Newsletter - End of Month Conflicts, How to Opt Out of RA Days, 1 in 7 Rule, Line Projection Over 95 (May 18, 2024)

Council Office

  •  (720) 500-5788 (NEW NUMBER!)
  •  Council Roster
  •  (303) 780-3051 (fax)
  •  CWA Local #27009
  • AFA-CWA Council 9
    United Airlines Training Center - DENTK
    7401 Martin Luther King Boulevard
    Denver, CO 80207
    (map and directions)

Chris Bruton

LEC President

Phone: (720) 635-0201

E-Mail: cbruton@unitedafa.org

Martina Magpoc

LEC Vice President

Phone: (440) 832-3301 

E-Mail: mmagpoc@unitedafa.org

Zac Peirce

LEC Secretary

Phone: (303) 588-8583

E-Mail: zpeirce@unitedafa.org

Peter Coenen

Council Representative

Phone: (720) 933-6646

E-Mail: pcoenen@unitedafa.org

Emmy-Lea Agustin

Council Representative

Phone: N/A

E-Mail: eagustin@unitedafa.org

C9 Newsletter - End of Month Conflicts, How to Opt Out of RA Days, 1 in 7 Rule, Line Projection Over 95 (May 18, 2024)

Council 9 Newsletter - May 18, 2024 

- EOMs and How to Resolve

Phase 1 Mutual Trade Window

  Phase 2 Self-Adjust Window

  Phase 3 Crew Scheduling Adjust Window

- Reserve Adjustment (RA) Days and How to Opt Out

- 1 in 7 Rule (Waived if you do nothing)

- Line Projection Over 95 Hours



What is an End of Month Conflict?

End of month adjustments (EOMs) are necessary when a Flight Attendant’s old month and new month schedules conflict, either because trips overlap or because they result in a legality. Note: If you have a scheduled vacation in the new month you will not be subject to adjustment and the "new month trip" will be removed. 


End of Month Conflict Adjustment Process

The first part of the EOM (End of Month Conflict) adjustment process starts on the 18th with Mutual Trading opening at 1700 HDT. If you have an EOM conflict, please read the explanations below to make sure you understand the process that follows, and that you observe the timelines, so as not to miss the opportunity to adjust your schedule in a way that works for you.

You may use either the Mutual Trade process or the Self Adjust process to accomplish this. Failure to adjust your schedule prior to 0600 Central Time on the 21st could result in Crew Scheduling making the adjustments for you, anywhere in the month.


Vacation Month Exception

  • If you have vacation in the new bid month, you are not subject to Crew Scheduling adjustment and the conflicting trip will be removed and your monthly guarantee will be reduced accordingly. 



When are you subject to an adjustment?

If the credit time difference between the inbound trip from the old month carried into the new month, and the conflicting trip(s) is greater than 3:00 you will be subject to an adjustment. Per the JCBA, adjustments will be made in this order:

  • The value of the replacement pairing(s) will be +/- 3:00 on the days originally scheduled to work.
  • The value of the replacement pairing(s) will be +/- 3:00 on any available day(s).
  • The value of the replacement pairing(s) will be no more than + 5:00 on any available day(s).
For example, if you bring 6:00 in from the old month, and it makes you illegal to fly your first trip in the new month (worth 15:00), then the credit time difference is 9:00. You will be subject to an adjustment of 9:00 +/- 3:00, making the line value adjustment range 6:00-12:00. In the future when programming is available you could be adjusted up to 14:00.

 IMPORTANT: You have 2 windows of opportunity (Phase 1 and Phase 2) to manage an EOM yourself before Crew Scheduling has an opportunity to adjust for you, and to ANY available days the new month.


Phase 1 - Mutual Trade window

  • 18th of the month 1700 Local Time until 19th 2359 Central Time
  • Your first opportunity to adjust the EOM conflict

The first option to resolve an EOM conflict in the next month is to trade one of the conflicting trips with another Flight Attendant. You can trade either the trip in the old month or the conflict trip(s) in the new month. Mutual trading begins at 17:00 HDT on the 18th. You will have at least 24 hours to complete a trade with another Flight Attendant that eliminates the conflict, you may also conduct mutual trades without resolving the conflict. If you are unable to resolve your conflict, or choose not to resolve the conflict through mutual trades, at 23:59 Central Time on the 19th, your line will be blocked from further mutual trading until the conflict is resolved. Once the conflict has been resolved, your guarantee will be reset, your line will be “unlocked” and you will be able to conduct mutual trades for the duration of the bid month. Jobshare (J/S) and Partnership (P/S) Flight Attendants will be locked out from mutual trading until the line has been split. Once the J/S or P/S lines have been split the mutual trades may be conducted under the same parameters as above


Phase 2 - Self Adjustment Window 

  • 20th of the month 0600 Central Time to 21st 0600 Central Time
  • Your last opportunity to resolve your EOM before Crew Scheduling attempts to do it for you

If you did not resolve your EOM conflict during the mutual trade window (18th-19th), then at 2359 Central Time on the 19th your conflict trip(s) will be dropped and you may use the self adjustment process which begins at 0600 Central Time on the 20th.

You will be given a list of solutions, involving one or more pairings, in the self adjustment process that are pre-checked for legalities in your line. These trip(s) may also be presented in other Flight Attendant’s self adjustment options, and will be used on a first come, first served basis.  Ideally, solutions will involve trips on days you were originally scheduled to work, however if none are available, or you are not legal, any other available day(s) may be used. If there are no solutions present, or the system seems to not be working properly, take screenshots and contact Crew Scheduling ASAP so that they may assist you with an adjustment. 

NOTE: If you do not see a list of solutions in the Self Adjust window or you experience any errors when attempting the transaction, please screenshot this and escalate to a Crew Scheduling supervisor. They should be able to process manually for you. If there is a "glitch" in the system, you should not later be subject to Crew Scheduling adjustment. Please contact your local council if this occurs. 

IMPORTANT: If you do not take advantage of the above opportunities to resolve the trip conflict during the self adjustment window, then Crew Scheduling can adjust for you, using any available days in the schedule month.

How to Self-Adjust

When the self adjustment window opens on the 20th, you will be able to adjust your schedule by selecting “Self Adjustment” from the Schedule tab in CCS. The self adjustment screen will display complete solutions and/or partial solutions. To perform a self adjustment go to CCS > Schedule > Self Adjustment.
Go to Trip Trades and Adjustments Guide (pg. 97) for detailed information on How to Self Adjust


Phase 3 - Crew Scheduling Adjustment Window

  • 21st of the month (0600 Central Time until 23rd 0800 Local Time)
  • You cannot "decline" adjustment by Crew Scheduling during this 2 day window
  • Crew Scheduling may adjust anywhere in the month on your days off
  • Only happens if you failed to adjust during either the Mutual Trade or Self Adjust windows

If you are unable to resolve the conflict through mutual trading or self adjustment, Crew Scheduling will attempt to resolve the conflict without your input. You may be assigned to any legal pairing that meets the adjustment criteria on any open day in your schedule.


Subject to RA days

  • If Crew Scheduling cannot find a suitable pairing(s) to resolve your conflict, you could be assigned to Reserve Adjustment (RA) days
  • Optional, but only if you have already opted out while the bid window was still open (see below How to Opt Out of RA Days for Future)
  • If RA days are placed in your line, you can call Crew Scheduling at any time to adjust voluntarily
If Crew Scheduling cannot find a suitable pairing(s) to resolve your conflict, you could be assigned to Reserve Adjustment (RA) days on the days you were originally scheduled to fly, or on remaining days(s) off in the new bid period, even as a Lineholder. The RA days will be placed on your Master Schedule anytime up until the start of the trade windows on the 23rd of each month. You will not be considered as a Ready or Standby Reserve, however you may participate in Reserve Preferencing the night before or contact Crew Scheduling to be assigned a trip from open time prior to Reserve Preferencing.



What do I do on my RA Days?

  • At 1930 the night before your first RA day, you should check your master schedule to see if you have been assigned a pairing or released (you are not a reserve and therefore cannot be assigned Ready Reserve or Airport Standby).
  • If assigned a pairing, you should acknowledge the pairing and consider yourself "notified". Crew Scheduling may contact you to advise of an assignment if you do not acknowledge. 
  • RA days should always be contiguous, and so you only need to check at 1930 the evening before the first RA day to see if you have been assigned for any or all RA days. 
  •  If you are not assigned a pairing or released by 1930, take a screenshot for your records and at that time you are free from obligation for all RA days.

  • You may contact Crew Scheduling at any time with a pairing from Open Time to satisfy your RA day obligation.
  • In application of the point above, the pairing you choose can be for any day in the month, not just on assigned RA days. 
  • A Lineholder may elect not to be assigned RA days for future month EOM conflicts (which would result in a subsequent reduction in line guarantee for unresolved EOMs) if they specify this in the Adjustment Request screen in CCS during bidding. (See " How to opt out of RA Days for Future" below)

How to opt out of RA days for Future: 

  • Click on your picture in CCS
  • Click "General Settings"
  • Click " Adjustment Request"
  • Select "Do Not Use RA Days"
  • You may set your preference for up to 5 months in advance

In Summary:

  • If you do not use the opportunity during either the Mutual Trade window or Self Adjustment window to resolve the EOM conflict, Crew Scheduling has a wide latitude to adjust for you. 
  • If you have VAC in the new month, Crew Scheduling may not make any adjustments to your schedule and the conflict pairing will drop (guarantee will decrease accordingly)
  • Crew Scheduling adjustments can be placed anywhere in the month so it is in your best interest to try to resolve the conflict yourself during the Mutual Trade or Self Adjustment windows.
  • If Crew Scheduling is unable to find pairings for you during the Crew Scheduling adjustment window, AND if you have not opted out of RA Adjustments, then those RA days can be placed, contiguously, anywhere in the month.  
  • Vacation Months: For those with VAC in the new month, if the VAC touches an overlapping trip from the old month, and that trip is either not part of your original bid line in the old month OR you have modified it in ANY way (ie. partial drop) the pairing will NOT be dropped by the VAC.

Go to  Trip Trades and Adjustments Guide  for more information.

"One in Seven (1 in 7) Limitation Explained"

Section 6.P.3. One (1) In Seven (7) Limitation

In the case of “1 in 7” problems due to schedule selection, the Flight Attendant should contact Inflight Scheduling prior to the first day of the schedule month for rescheduling. Failure to do this will result in waiving the “1 in 7” Rule. If it is necessary for a Flight Attendant to drop a pairing because of the “1 in 7” Rule, preference as to which pairing is to be dropped will be subject to the concurrence of the Flight Attendant and Inflight Scheduling. In the event of failure to reach agreement, the pairing to be dropped will be subject to the approval of the Crew Resource Manager/designee.

Whenever a Reserve is not scheduled with at least one (1) calendar day off at the home domicile in any consecutive seven (7) day period due to the convergence of monthly schedules, Sections 6.P.3. and 8.I.2. provide the Flight Attendant with the ability to decide how the schedule conflict will be reconciled. This must be done prior to the first day of the new schedule month in one of the following ways:

Flight Attendants may move a day off from later in the month to resolve the 1-in-7 conflict. The Flight Attendant may indicate preferences as to which day off in the new month will be moved, and these preferences will be considered, if possible.
For the purpose of complying with the 1-in-7 limitation, a Reserve may be released (RLSD) from a day of availability. However, this is employed only as a last resort.

Flight Attendants who will be Lineholders in the new month will work with scheduling to adjust their schedule. If it is necessary to drop a trip to resolve the 1-in-7 conflict, the Flight Attendant’s preference as to which pairing is to be dropped will be subject to the concurrence of the Flight Attendant and Inflight Scheduling. In the event of a failure to reach agreement, the pairing to be dropped will be subject to the approval of the Crew Resource Manager/designee.

NOTE: Flight Attendants who contact crew scheduling and indicate they do not wish to waive the 1-in-7 must have the conflict resolved at that time. Flight Attendants should not be told to “wait” to resolve the conflict at a later date (such as the open trade window), that the “pool numbers” will not allow for a day off to be moved or that there are “no legal trade options.” If you find yourself faced with these explanations, contact your Local Council Reserve or Grievance Committee for assistance in resolving this matter before the first day of the schedule month

Alternatively, Flight Attendants may “self-trade” to correct the 1-in-7 by trading days off either mutually with another Reserve or with the Reserve Pool during the Open Time trade windows. There is no requirement for Flight Attendants to first attempt a self-trade prior to contacting scheduling.

Flight Attendants who would prefer to leave the scheduled days of availability as awarded may choose to waive the 1-in-7 legality by doing nothing. If the Flight Attendant does not contact crew scheduling before the first day of the new bid month, the 1-in-7 is considered automatically waived. Keep in mind that, even if the 1-in-7 Contractual legality is waived, the 24-in-7 FAR must still be satisfied with a 24-hour period free-from-duty in the consecutive seven (7) days. Unlike with the 1-in-7, the FAR can be satisfied by 24 hours free-from-duty at a layover point in both the domestic AND international operations.

IMPORTANT NOTES: Free from duty (FFD) rest is measured from actual release time following a duty period (see Release From Duty) to actual check-in time prior to the next duty period (see Commencement of Duty)


Lines Projected Over 95 Hours

Per 7.A.6 in the JCBA:
"A Flight Attendant who is projected over 95 hours in a month may follow trip trade procedures, after line bids have been awarded to reduce projected time . If unable to reduce time by the beginning of the month, she/he must contact Inflight Scheduling for rescheduling. The Lineholder Flight Attendant may be projected to ninety-five (95) hours for the last pairing of the month . If it is necessary for a Flight Attendant to drop a pairing because of high time, preference as to which pairing is to be dropped will be subject to the concurrence of the Flight Attendant and Inflight Scheduling . In the event of a failure to reach agreement, the pairing to be dropped will be subject to the approval of the Crew Resource Manager . Priority will be given to assigning Flight Attendants to pairings in the same operation and the same number of days."

  • If you are assigned a line of flying that exceeds your monthly credited maximum of 95 hours (including time brought in from carryover pairings), you may contact Scheduling in advance of the start of the month to have your line adjusted below your monthly maximum after you have attempted to reduce your time via "trip trade procedures"
  • If you are unable to trade down through open or mutual trades below your monthly credit maximum (95/100) prior to beginning of the new month, contact Scheduling before the start of the new month to adjust your line.
  • Important: When following "trip trade procedures" to reduce your line value to below your credit max, be sure that you do not execute a trade that increases your time. Doing so will opt you over max and the legality will be considered resolved (waived).
  • Before Scheduling will drop a pairing, they will first look to see if they can "assist" you with a trade to bring your credit value down. Agreement on which pairing/s to be dropped/traded should be mutual, but if there is disagreement, the Scheduling Manager ultimately has the final say.
  • The trade can be to any day/s in the month but "priority will be given to assigning Flight Attendants to pairings in the same operation and the same number of days"
  • If you choose not to have your line adjusted prior to the start of the month, you will then be required to fly your line so long as you do not exceed your monthly maximum on an actual (block) basis (95:00 or 100:00 of block time.)
  • Important: For lines projected over actual max, if you do not contact scheduling to waive or trade down, your line will automatically be adjusted on the 10th of the month for International lines and the 20th of the month for Domestic lines.
  • In the operation, if you are projected over your monthly actual (block) maximum hours, and dropping a pairing is necessary, your preference as to which pairing to drop will be subject to the concurrence of you and the crew scheduler. If no agreement is reached, the dropped pairing will be subject to the approval of the Crew Schedule manager. If you are scheduled over your maximum actual (block) flight time, Crew Scheduling will reassign you. 
  • Both Lineholders and Reserves may opt to fly over max at any time during the schedule month, at their discretion, through the Electronic Bulletin Board or by calling either FAST or Crew Scheduling.



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LEC C9 DIA Office: Denver International Airport (Center Core below Inflight - Apron Level)

LEC C9 DENTK Office: Local Council Office located at DENTK (A Building, Floor 0)

Fax:  (303)780-3051

Mailing Address: United Airlines - DENTK
                              Association of Flight Attendants
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                               Denver, CO 80207

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