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Council 9 - Denver

About Council 9

Representing United Airlines Flight Attendants based at DEN. Local CWA #27009

Council 9 Newsletter - September 21, 2021 (Sep 21, 2021)

Council Office

  •  (303) 780-3050
  •  Council Roster
  •  (303) 780-3051 (fax)
  •  CWA Local #27009
  • AFA-CWA Council 9
    United Airlines Training Center - DENTK
    7401 Martin Luther King Boulevard
    Denver, CO 80207
    (map and directions)
Ken Kyle

Ken Kyle

LEC President

Phone: (303) 913-6978

E-Mail: kkyle@unitedafa.org

Chris Bruton

Chris Bruton

LEC Vice President

Phone: (720) 635-0201

E-Mail: cbruton@unitedafa.org

Zac Peirce

Zac Peirce

LEC Secretary

Phone: (303) 588-8583

E-Mail: zpeirce@unitedafa.org

Peter Coenen

Peter Coenen

Council Representative

Phone: (720) 933-6646

E-Mail: pcoenen@unitedafa.org

Martina Magpoc

Martina Magpoc

Council Representative

Phone: (440) 832-3301

E-Mail: mmagpoc@unitedafa.org

Council 9 Newsletter - September 21, 2021 (Sep 21, 2021)

Council 9 Denver/Phoenix Newsletter - September 21, 2021

  • Fatigue and the "Flight Attendant Fatigue Risk Mitigation Program"


We all are aware of our ongoing issues with Scheduling - the lack of flexibility, the 'turn-and-burn' use of our Reserves, and the operational issues contributing to max duty days and to a systemwide use of White Flag days and Purple Flag trips. 

What does this result in?  FATIGUE!

Are you aware that there is a UA Corporate Fatigue Policy?  THERE IS!

Are you aware of your rights and protections afforded by the Fatigue Policy?  YOU NEED TO BE!

Are you aware that the Federal FAA Appropriations Legislation mandated that airlines establish and investigate the incidence of fatigue in the airline flight crewmember environment?  IT DID!

Details of that program can be found on Flying Together ....and again, it is a FEDERAL MANDATE that this program be administered and followed by ALL airlines - including United!

This is where YOU come in.  The data must be gathered.  The reports must be filed.  The incidents must be reported.  This must be done when you experience fatigue or even see a situation that would contribute to fatigue!

Flying Together > My Work > Inflight Safety > Flight Attendant Fatigue Risk Mitigation Program


The manual is in the center of the page under “click here” and provides a wealth of information. It’s important to note that Flight Attendants can submit reports for pairings they believe to be fatiguing without actually calling out fatigue. The more data that is collected the more likelihood for change. We do not advocate falsifying reports, but rather your AFA Representatives are agreeing with your assessments; that the way the pairings are constructed, the way they sometimes are assigned by the crew desk to reserves, and in some cases the way they are forced to be built into lines due to limited choices in some locations could POTENTIALLY cause fatigue. This would be the avenue to stress those concerns, so please pass it along.

RUMOR:  "If I claim fatigue then United will send me to a hospital for examination".  FALSE! If there is a claim of fatigue (follow the appropriate steps), you will be immediately released to Crew Rest, after which the claim will be evaluated.  PLEASE REVIEW THE PROGRAM AND ASK QUESTIONS.


From the FAFR page (Flight Attendant Fatigue Risk Mitigation Program):

Varying types of fatigue and how to report

Operational Fatigue – Related to fatigue which occurred during the course of company flight time, duty time or rest assignments.

  • May be a result of an unfavorable trip construction, an unfavorable back-to-back combination of trips, layover hotel problems or irregular operations within the Company’s control.
  • Will not be considered an attendance and reliability event.

Non-Operational Fatigue – Related to fatigue not necessarily directly associated with company flight time, duty time or rest assignments or the flight attendant's actions or inactions.

  • Typically a result of a situation not intentionally created by either the flight attendant or the Company, such as irregular operations or the inability to sleep due to interferences that could not have reasonably been foreseen or prevented either at home or during a rest assignment.
  • Calling in fatigued for a flying assignment prior to utilizing all available rest opportunities (evaluated on a case-by-case basis).
  • Will not be considered an attendance and reliability event.

Self-Induced Fatigue – Related to fatigue generated as a direct or indirect result of the flight attendant’s actions or inactions.

  • For example, the failure to reasonably plan a rest period by staying up late to watch a sporting event the night before an early morning flight, or not allowing for adequate rest prior to reporting for duty.
  • May be subject to the Attendance and Reliability policy. The FRC will inform the flight attendant that the fatigue event may be subject to further review by their supervisor; however, the content of the report will remain within the FRC and may not be used in subsequent reviews.

Informational Fatigue – Designed to bring awareness to such a situation that, in the opinion of the flight attendant, has potential for creating a fatigue event.

  • For example, in-flight sleep interruption due to external noise surrounding the flight crew rest facility.

Contributory Fatigue – A special type of Informational Fatigue Report where the segment was operated with a resulting crew error reported, e.g. the fatigue state contributed to the error.

  • For example, a lapse in safety checks where fatigue was cited by a submitter as a contributing factor.

Miscategorized Event When a report does not meet the criteria for any of the above categories, the FRC may classify it as a miscategorized event. This category includes reports that describe events that are more appropriately handled by other programs

  • For example, fatigue due to illness or injury, Commuter Policy, Emergency Time Off, etc.

Flight Attendant Fatigue Report – Flight Attendant Fatigue Report (FAFR) is a reporting tool for flight attendants to report fatigue, ask questions and raise concerns regarding situations believed to cause fatigue – all while remaining confidential. Each report is submitted, reviewed and managed through the EtQ reporting system with all personal identification information removed. Once a report is submitted, the flight attendant will be notified via email once an outcome has been determined by the FRC and if any additional steps are required. To file a FAFR, visit ASAP.UAL.com

> New Fatigue Report.

The success of the FA-FRMP lies in the joint responsibility between both Inflight management and each flight attendant. Management is responsible for providing a safe environment and operation that meets changing operational demands, while also providing schedules and pairings that allow for adequate rest and accommodations. Flight attendants share this responsibility and should ensure they receive adequate rest by managing their schedule and day-to-day activities. Flight attendants also have a safety obligation to report instances of fatigue which may impact their job duties.



Additional Council Information

The information below is maintained and updated by your Local Council.

720) 254-0478


COMMITTEES [*chairperson in bold]

Employee Assistance Program/Professional Standards [EAP/PS]
Chris Bruton

Eileen Adams           



Family Leave
Ken Kyle
Chris Bruton


Government Affairs
Shelly Vogl
Patty Johnson               



Ken Kyle
Chris Bruton
Martina Magpoc
Peter Coenen (DEN/PHX)
Zac Peirce


Rebecca Rook


Chris Bruton

Occupational Benefits
Tara McCollough


Zac Peirce


Peter Coenen (DEN/PHX)
Emmy Agustin
Chris Bruton
Martina Magpoc 


Retirement & Insurance  
Dan Rietema           
Cindy Glen
Valerie Perry


Safety, Health & Security
John Palumbo
Sheryl Stroup (PHX)


Sharon Lemenille-Bodkin

Diane Cutaia (PHX)
Ryan Winkelman
Brittany Riley
Lucia Lebon
Peter Golembiewski
Deborah Brock-Sneed (PHX)





LEC DIA Office: Denver International Airport (Center Core below Inflight - Apron Level)

LEC DENTK Office: Local Council Office located at DENTK (A Building, Floor 0)


Local Phone:  (303)780.3050          Fax:  (303)780-3051

Mailing Address: United Airlines - DENTK
                              Association of Flight Attendants
                              7401 Martin Luther King Boulevard
                               Denver, CO 80207

DEN websitehttp://www.afaden.org/        
MEC website:  http://www.councilnewsletters.com/    
International:   http://www.afanet.org/

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