Home > News > Northwest Airlines Flight Attendant Union Leader Calls For CEO Resignation

Northwest Airlines Flight Attendant Union Leader Calls For CEO Resignation

Date: July 6, 2007

Demands Board of Directors Remove Airline's Top Executive

Minneapolis, MN - Northwest Airlines flight attendants, represented by the Association of Flight Attendants-CWA (AFA-CWA), today called for the resignation of Northwest Airlines President and Chief Executive Officer Douglas Steenland.  Severe staffing shortages, record flight cancellations, low employee morale and outraged customers are the direct result of poor management by Steenland.

The decision to call for Steenland's resignation today came late last evening during a conference call of AFA-CWA leaders from Boston, Detroit, Honolulu, Los Angeles, Memphis, Minneapolis, New York, San Francisco and Seattle.  The nine leaders voted unanimously.

"Labor groups gave Mr. Steenland early and fair warning that his business plan was overreaching and destined to fail," said Kevin Griffin, AFA-CWA President at Northwest.  "Instead of listening to his front-line employees, Steenland has blamed us and used an early summer storm as cover for his lack of leadership."

"Northwest flight attendants sacrificed 40 percent in pay, work rules and benefits cuts and are 20 percent more productive, all in an effort to ensure the survival of Northwest Airlines," said Griffin.  "In return for our investment, Mr. Steenland pocketed a lucrative compensation package and has mismanaged our airline. It's insulting to flight attendants that he remains employed."

A poll of Northwest flight attendants, conducted by the Wilson Center for Public Research, revealed that 89% of respondents describe their view of NWA management as "mostly negative" or "very negative."

In a letter to the Northwest Airlines Corporation Board of Directors, Griffin stated, "It has been particularly demoralizing for our members, along with the other union employees, to shoulder the burden of saving Northwest while senior executives continue to use extremely poor judgment."

For over 60 years, the Association of Flight Attendants has been serving as the voice for flight attendants in the workplace, in the aviation industry, in the media and on Capitol Hill.  More than 55,000 flight attendants at 20 airlines come together to form AFA-CWA, the world's largest flight attendant union. AFA is part of the 700,000-member strong Communications Workers of America (CWA), AFL-CIO. Visit us at www.afanet.org.

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