Crew Trays (Clarification)
March 3, 2017
We have received a few questions about the article Crew Trays posted on the United MEC website and in AFA E-Lines dated February 24, 2017. The article states that “We want to be very clear that under no circumstances should you be required to use your crew setup or the components of your crew meal to satisfy customer preferences nor should this be imposed upon you”.
To clarify this statement, we would like to remind all Members that under no circumstances are Flight Attendants required to use their crew tray setup or any of the components on the crew tray to satisfy customer preference; however, entrees, on the other hand, are selected from those meals remaining after customers have made their selection.