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E-Lines: January 02, 2018

Date: January 2, 2018

Your AFA - AFA Works for You

 2018 is here and we anticipate many changes in the coming year. As more Joint Collective Bargaining Agreement (JCBA) is implemented, the change will be dramatic. Your AFA United Master Executive Council (MEC) Communication Committee is committed to ensuring Flight Attendants not only understand our JCBA, but know and understand the protections and benefits the language of the JCBA provides.

 Over the next few months we will be publishing a series of educational articles focusing on the Association of Flight Attendants, CWA (AFA structure) and how your Union works for you. These publications will provide insight into our AFA structure and the importance of Union Meetings. We will focus on the Committees of the Union that have been developed over our history to support the Membership at United Airlines and the work of our Union.

Using Self-Help for Hotel and Transportation

 When is it appropriate to use self-help for hotel and transportation issues? Under Section 5.D.4.c. of our Joint Collective Bargaining Agreement (JCBA) requires layover hotel-operated transportation to pick-up Flight Attendants within 35 minutes of block arrival. It also states that if transportation is contracted independently (“public limousine service” - in other words not the hotel van), the cut-off time is 45 minutes after block arrival.

 There are certainly other times you may also use Self-Help such as: no hot or cold water, no power, no heat or air conditioning, broken door locks, bugs or vermin of any kind in your room, no food availability whatsoever, noise that prohibits legal rest or any situation that threatens your safety or well-being. In addition, if you arrive, as a result of irregular operations, in a city where a hotel was not planned but becomes necessary, you may find yourself needing to use these procedures to secure accommodations should the hotel desk be unable to do so.

 If you encounter any of these issues, take the following action to correct your experience:

1.  Calmly attempt to resolve the issue with the vendor providing the services - the hotel or transportation company. Always ask to speak to a manager on duty.

2.  If this fails to fix the problem, call the Hotel Desk and request their assistance.

a.  pm-CAL - (800) 338-CREW, Option 2, then Option 4

b.  pm-CMI - (671) 645-8310, Option 2

c.  pm-UAL - (800) FLT-LINE, Option 2

3.  If you do not get resolution to your situation through these two avenues, go to another hotel and take a taxi if necessary.  Ensure that you have the names of hotel and company representatives with whom you’ve spoken. Get receipts for all your expenses and submit a company expense report for reimbursement.

4.  Once settled into a different hotel, call Crew Scheduling and let them know where you are and provide contact information. Be aware that the Hotel Desk is not the Crew Desk. In some cases the Hotel Desk may be able to send a voucher or cover the cost of the room/s.

 Don’t be afraid to act in your best interests. United is responsible for our safety on layovers. If they do not respond, take care of yourself. If one of your flying partners is in trouble and doesn’t have the expendable cash or a credit card to take care of it, help them out if you can.

 When you return from your trip ask your supervisor for United’s Employee Expense Report form. In addition to filling out an expense report with receipts attached, complete a Hotel and Transportation Report (pm-CAL/CMI Hotel Report or pm-UAL write a TVLLOG) detailing the names of the persons with whom you’ve spoken at both the hotel and the Hotel Desk. Make copies for yourself of the Hotel and Transportation report, expense report, and receipts. If you are not reimbursed promptly, file a Local Council Worksheet and call your Local Council Office for assistance.

 Self-help is not only allowable per our Collective Bargaining Agreement; it is strongly recommended you seek self-help to ensure adequate rest. The AFA MEC Hotel and Transportation Committee meets with United Crew Accommodations monthly, to address problems and seek positive resolution. Our advocacy is strengthened when problems are documented and trended through your Hotel and Transportation reports.  Help us to help you: use only AFA Hotel and Transportation Reports every time you experience a problem or conversely, a positive experience.

Winter 2018 Regular Meeting of the Master Executive Council - January 16-18, 2018

 The Winter 2018 Regular Meeting of the United Master Executive Council (MEC) will take place January 16-18, 2018, at the Hyatt Rosemont, 6350 N. River Rd., Rosemont, IL. Your Local Council President, joined by the15 other Local Council Presidents from around the system, will conduct the business of our Union and address the issues that are important to all of us. 

 We encourage each Member to participate in the democratic process by joining us for the MEC meeting, especially those who may be in the Chicago area over these dates. The Meeting Agenda is posted on the United MEC website.

 Complementary transportation is provided by the Hyatt Rosemont Hotel to and from O’Hare airport. The shuttle runs every 20 minutes and picks up at Door 1 from the Bus/Shuttle Center on Level 1 of the Main Parking Garage.

Voluntary Supplemental Insurance Benefits Open Enrollment Begins January 15, 2018

 Flight Attendants will have the option to enroll in Voluntary Supplemental Insurance Benefits through either of our current brokers, Design Benefits or National Group Protection (NGP). Beginning January 15, 2018, representatives from these brokers will be available in each domicile to answer questions and to enroll those interested in a variety of voluntary supplemental insurance plans which include:

  •  Group Voluntary (Short Term) Disability Income
  •  Critical Illness with Cancer
  •  Cancer Policy
  •  Group Voluntary Accident Insurance
  •  Group Hospital Indemnity Coverage
  •  Life Insurance

 In addition to the base visits by these representatives, there will be future opportunities for Flight Attendants to enroll online and via telephone appointments. Additional information will be released as it becomes available.

Bridge Loan Reminder

 Flight Attendants have until January 23, 2018, midnight Central Time to make final elections for the Bridge Loan that was outlined in the Pay Methodology Harmonization publications. Bridge Loan Acceptance Form can be accessed by selecting the “Check eligibility” button on the Bridge Loan Info website. The Bridge Loan Info website can be found on Flying Together > Inflight Services > One United > Bridge Loan Eligibility & Acceptance Form, or by clicking here. Effective February 2018, all Flight Attendants will receive their paychecks on the same schedule each month.

 Specifics regarding the Bridge Loan can be found in the November 15, 2017: One United publication.

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