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Common Metal Support Team Extended Support

Date: November 23, 2018

Apparently recognizing the ongoing challenges related to the transition to a common scheduling platform, management has announced the extension of the period of availability for the Common Metal Support Team beyond November 29, 2018, on a reduced availability schedule from 24 hours/day to 8 hours/day. 

From November 30 - December 29, 2018, the team will continue to be available Monday - Friday from 0830-1700 CT. The Common Metal Support Team, staffed by Flight Attendants, is available to answer any question you might have on JCBA education materials including how to read the guides and help finding specific information within the guides. If you have specific questions on how provisions of the JCBA work or apply to you, please contact your AFA Local Council Office.

The Common Metal Support Team can be reached through one of the following methods:

Email: CommonMetal@united.com

November 30 - December 29, 2018 – 0830 -1700 CT

Phone Number in United States

Phone Numbers at International Locations

1-800-FLT-LINE, option 7


Frankfurt: 0800-181-4245

Hong Kong: 0800-96-5483

London: 0800-89-6516

Narita: 00531-12-4066

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