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Clarification of Scope Clause

Date: April 6, 2018

Recently, Flight Attendants have been inquiring about the Section of our Contracts known as the Scope Clause, more specifically why it is important to have as a provision of our Contract.

Scope protects that work which is traditionally done by Flight Attendants and prevents that work from being assigned to other employees. The end result is that our duties and responsibilities of our work as Flight Attendants are more clearly defined. In the end, scope protects our jobs and prevents the company from assigning this work to other work groups simply because it’s more expedient for them to do so.

Closing the overhead bins, confirming luggage is stowed and making passenger announcements during boarding are all duties that traditionally define our work. When supervisors or other employees perform this undisputed Flight Attendant work, it is a violation of our Contract and Flight Attendants are to calmly advise anyone, other than working Flight Attendants attempting to perform these duties that they are in violation of our Contract and ask them to stop. Reassure these individuals that we are well aware of the responsibilities that need to be accomplished and that this work will be completed before the door of the aircraft is closed, consistent with the FARs.

We ask that you immediately report any violation of our scope to your Local Council, not because this is about getting anyone in trouble, but rather this is about ensuring any misunderstanding is promptly corrected.

It is equally important for Flight Attendants not to perform work that is the responsibility of other work groups: customer service, ramp, mechanics or pilots in violation of their contractual job scope. This needs to be done for two reasons. First, to ensure that the specialized work of these groups for which we are not trained, is completely properly. Further, we don’t want to hamper United's ability to accurately determine front-line staffing for these essential positions. 

As Union Members, we have a responsibility to each other, to the passengers in our care and, above all else, the safe operation of our airline. Each of us individually enforcing our Contract is always important work. Together we can enforce our Contract and protect our jobs, and our future.

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