Home > News > United Service Anywhere (USAW) Changes to Help Hub, May 17, 2018

United Service Anywhere (USAW) Changes to Help Hub, May 17, 2018

Date: May 15, 2018

United Service Anywhere (USAW), United’s self-service portal that provided employees with a one-stop resource to ask questions or obtain assistance from a whole magnitude of services, will be upgraded to a new portal as of May 17, 2018 and will become known as Help Hub.

Although Help Hub, will maintain all the current functions and information that United Service Any Where (USAW) currently offers, it will be upgraded with some unique enhancements that will provide Flight Attendants (& other employees) ease and accessibility to functions they frequented via their mobile devices. For Flight Attendants, a mobile shortcut will be added to our Link, replacing the USAW shortcut. Help Hub will also be accessible via Flying Together and from your personal devices. Information on this upgrade may be found in the May 9, 2018 edition of  ISW. Additional information concerning the launch of Help Hubwill be released soon.

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