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1/2 Point Reduction When Providing a Physician's Note

Date: June 5, 2018

The point system for illness/injury was implemented in the fall of 2017, but recently there has been some confusion as to the process for providing a physician’s note when ill or injured. 

Flight Attendants who are absent due to Illness or injury for 6 calendar days or less may choose to provide a physician’s note for a 1/2-point reduction of the 2 points assigned for the absence. Flight Attendants who chose to utilize this provision are required under the agreement to obtain a written note from their treating physician or a physician affiliated with company medical department. The physician’s note must include the following information:

  • Date of illness
  • Date of examination
  • Date of return to work
  • Signature of the physician or the physician’s designee on a document that includes, at a minimum, pre-printed physician’s name, address, and telephone number.

Flight Attendants are not required to disclose the nature of a personal illness or injury except to Company Medical, therefore, Flight Attendants are encouraged to black out all confidential information (i.e. diagnosis, treatment, condition) before presenting a physician note to a supervisor. Notes must be provided to your supervisor on or before the next scheduled pairing/ID or Reserve assignment. Information regarding sickness and OJIs can be found on page 7 of the Dispute Resolution, Attendance and Performance Management guideon our website

Note: The Company may require a Flight Attendant to provide satisfactory verification of an incapacitating illness from an accredited physician when circumstances suggest that abuse or misuse of sick leave has occurred.

Medical verification for absences due to illness/injury currently required for pmUA, pmCO and pmCMI will remain in effect until Section 13.C. of the JCBA is implemented. 

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