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E-Lines: July 10, 2018

Date: July 10, 2018

CCS Practice Environment Launched Yesterday, July 9, 2018
One United

Beginning on Sept. 12, 2018, all Flight Attendants will be using new functionality in CCS to bid for October schedules. To help successfully prepare for this change, the CCS Practice Environment launches today.

The CCS Practice Environment will allow you to navigate the new bidding screens and become familiar with the new functionality so you are prepared to bid in September. The CCS Practice Environment will be launched in two parts: 

  • Part 1: Beginning today, July 9 through Aug. 30, 2018 – You will be able to view sample bid packets, practice navigating the Primary bidding screen and see various examples of a monthly line award. 

    • Use the following link to access the CCS Practice Environment on a computer at the base or at home: Practice Environment
    • While the CCS Practice Environment is accessible on Link and personal devices, we recommend using a laptop or desktop as it provides a better experience.
    • This link is different from the “live” CCS and will only be used exclusively for practice purposes. 
    • Make sure you review the CCS Practice Environment Information Sheet for instructions on how to log in, to know what to expect and understand what’s included.

  • Part 2: August 2018 – Next month we’ll be adding more features such as allowing you to experience Trip Trades, viewing your Master Schedule, and more. Additional information for Part 2 of the CCS Practice Environment will be provided in late July.

Starting in September, CCS will include redesigned screens and new functionality for all Flight Attendants. Whether you are familiar with the current version of CCS or not, we strongly encourage you to take the time to experience the new bidding environment so there are no surprises come Oct. 1, 2018. Additionally, we recommend that everyone take full advantage of the extensive educational materials that are being made available to you. These will be distributed via email, posted on One United, in Content Locker on your Link and in all the bases.

pmUAL - Filling Open Premium Positions – 767 & 777 Two Class Aircraft – Section 9.F.7.

The introduction of the two class 777 aircraft in the European markets from EWR as well as the two class 767 aircraft in certain international markets is raising questions on filling an open first class galley (premium pay) position on these aircraft. Section 9.F.7. of our Contract provides the guidelines to fill an open premium position.

Open premium positions are available to any qualified Flight Attendant on the crew. A Flight Attendant with less than one year of active seniority will not be allowed to assume a premium pay position unless no other, more senior Flight Attendant is on the flight.  The premium position remains filled until the end of the original base ID, or until the person filling the position leaves the crew. 

Section 12.C.7.h. provides that Flight Attendants assigned to Language Qualified positions shall work non-premium positions. (A specific exception was negotiated to provide that Flight Attendants who are language qualified and also purser qualified may be required to fill open qualified purser positions.) 

Open premium positions are filled in the following order: 

1.         By the most senior qualified Flight Attendant who elects to fill the position

2.         By the most junior qualified Reserve. If none is available, then

3.         By the Flight Attendant who picked up the position through Open Flying process.

If the Flight Attendant was assigned the position involuntarily (through drafting or reassignment), she/he is not considered to have picked up the position through the open flying process.  In that case, the position is filled by the most junior Flight Attendant on board with more than one year of seniority.

Section 9.F.7.b.

In the event there are no Reserves on board the most junior Lineholder will be involuntarily assigned to the open position. In an instance where you may have junior Lineholders and a senior Reserve, the senior Reserve will be involuntarily assigned to the open position based not on her/his seniority, rather this assignment occurs based on the Flight Attendant’s status as a Reserve.

Once Filled, Remains Filled

Once the open premium position is filled it is retained by the person assuming it at briefing until she/he leaves the crew, even in an instance where she/he has not yet completed one year of service.  This means that a Flight Attendant who is more senior who joins the crew mid-sequence of an ID may not take the position from a non-qualified or more junior Flight Attendant who has assumed the position.

Bonus Point Incentive Program Additional Clarification 

On June 30, 2018 AFA and the company released details of a Attendance Bonus Point Incentive Program that was implemented for the July holiday period, July 1, 2018 through July 7, 2018 and during the designated transition-to-common-metal period, September 27, 2018 through October 8, 2018. Subsequent to the publication release Flight Attendants have expressed some confusion with the details of the Bonus point value. For clarification purposes, Flight Attendants who meet the criteria in both of the designated holiday periods will be credited with the total of ONE attendance Bonus Point, that can be used to offset the first point generating occurrence after October 31, 2018. 

Said a slightly different way, Flight Attendants must meet the criteria in each (both) of the designated periods to qualify for the one point credit.  It is the combination of attendance during both of these periods upon which earning the one point credit is based.   The one point credit will be available after October 31, 2018 to offset the first point generating occurrence after that date.

Detailed information, including the criteria required to qualify for the bonus incentive point program can be found in the E-Lines publication, dated June 30, 2018. 

Bidding and Awards Reference Guides Available on-line and in Print 

Flight Attendants are encouraged to access and begin reviewing the Bidding & Awards materials available on our websiteUnitedafa.org. Look for the blue Reference Guides icon, located in the middle of the home page. The guides are also available on Flying Together > OneUnited > Reference Guidesand on your Link via Content Locker. These guides will provide pertinent information to Flight Attendants in preparation for the upcoming September 12 bidding date and the CCS practice environment.   

Note: Printed copies are now available for pickup in your base. 

Flight Attendant Corporate Fatigue Policy 

The corporate Flight Attendant Fatigue Policy applies to all Flight Attendants without regard to pre-merger affiliation. As we all know, our corporate Core4 initiative is centered on the principles of Safe, Caring, Dependable and Efficient and these principles form the very foundation upon which we all work. A corporate fatigue policy that ensures the safety of crew and the passengers in our care could not be more of a foundational part of what Core4 is all about.

As with any corporate policy, it is our responsibility to ensure we understand what the policy provides for and what it does not promote. We encourage Flight Attendants to review the company policy on fatigue, how it applies to you and the procedures you are required to follow in any circumstance where you are too fatigued to fly.  

Some important key points of United’s Fatigue Policy are:

The company policy on fatigue states, “Any Flight Attendant who claims to be too fatigued to fly will be removed from her/his schedule. This will ensure that the safety of our passengers and crew is not compromised. However, any Flight Attendant who claims to be too tired to work must give the company a reason for her/his fatigue. The reason given will be used to determine whether the Flight Attendant’s removal from schedule is documented as excused or unexcused.” 

When a Flight Attendant invokes the Fatigue Policy she/he may be called upon to explain the reason why she/he was fatigued and may be required to visit a medical facility designated by the company. The company policy on fatigue also includes examples of situations of excused fatigue and unexcused fatigue. An excused absence for fatigue will not be used for disciplinary purposes. An unexcused absence for fatigue will result in the assignment of attendance points and may, in and of itself or in conjunction with other incidents, be used in assessing discipline under the attendance policy. The company has defined in their policy what would constitute an “excused” fatigue absence and “unexcused” fatigue absence.

If you have additional questions, please contact your Local Council Office.

United MEC Summer Regular Meeting Begins Today, July 10 – 12, Rosemont, IL

Our Summer 2018 Regular Meeting of the United Master Executive Council (MEC) commenced today, July 10, 2018 at the Hyatt Rosemont, 6350 N. River Rd, Rosemont, IL 60018. Your Local Council President, joined by the 15 other Local Council Presidents from around our system, addressed the business of our Union and the issues that are important to the Membership.

Following updates from the United MEC Officers, elections for various MEC Committee positions were conducted today.  The United Master Executive Council successfully elected the following individuals to various MEC Committee positions:

MEC Benefits – Vice Chairperson Occupational

Christian Hertneky, Council 11 SFO

MEC Central Schedule Committee Member

Brian Fleming, Council 11 SFO

MEC Communications Committee Member

Susannah Carr, Council 6 EWR

MEC Safety, Health & Security Vice Chairperson

Melissa Madden, Council 8 ORD

Watch for Crew Rest Policy Harmonization Details, July 12

Section 3.DD. of our JCBA will be implemented on August 1, 2018 harmonizing our crew rest policies. Watch for upcoming details in the July 12, One United publication

Layover Safety

We often consider activity onboard the aircraft when reviewing safety and security procedures, but personal safety at layover locations should also be at the forefront of safety in our work environment.  As part of this, we recommend you review the following hotel safety guidelines:

·      Do not “check-in” or post layover hotel locations on any social media network.

·      Insist that the crew sign-in sheet be kept in a secure place.

·      Try to have rooms assigned close to other crewmembers, when possible.

·      Do not mention room numbers in the presence of other hotel guests and request hotel staff not to announce your room number.

·      Prior to closing the room door, check your room with a fellow crewmember and use your suitcase to prop the door open.

·      When you are alone on the layover, you might consider requesting hotel security or other staff to escort you to your room and wait while you inspect the entire room.

·      Check closets, under beds, behind drapes and the bath. Ensure the phone is working and you can directly dial 911 or other emergency number, if needed and it’s locally available.

·      Take note of the number of fire exits, where they are located and if re-entry is possible from floor to floor.

·      Once inside the room and the door is closed, use all available door and window locks.

·      While at the layover hotel, keep personal luggage in your possession or secured at all times.  Leave valuables at home or place them in the hotel safe including your LINK.

·       Place your room key and your flashlight at your bedside and keep in mind that we stay in some areas subject to earthquakes and tornadoes.  Always review available hotel emergency procedures.

·      Verify with the front desk the identity of anyone at your room door, including room service, before allowing them inside. 

Addressing our layover safety and security is the number one priority for our United MEC Hotel and Transportation Committee. If you experience an incident that compromises your safety, be sure to document the event by visiting the forms page, located on our website. Reporting issues allows AFA to have the necessary data to address and resolve the situation as soon as possible. Remember, if necessary contact the local authorities for any assistance. 

Employee Assistance Program (EAP) / Professional Standards (PS)  

The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential, peer support resource available to Members, their families and their partners to assist with personal, as well as work-related concerns. AFA's EAP provides three distinct but interrelated services including:

1.    Assessment, support and resource referral;

2.    Advancement of professional standards through conflict resolutions; and

3.    Response to critical and/or traumatic incidents.

AFA's objective in providing these services is to enhance the health, safety and well-being of its Union family with the highest quality of peer support services available within the EAP industry.  From time to time, everyone experiences personal, family or work-related problems. Sometimes, these problems can overwhelm normal coping strategies. Support from a trained peer may prove helpful and in many cases helps to avoid company involvement. AFA EAP is a confidential resource available to all AFA Members. AFA EAP helps Members, their families and partners deal with concerns on and off the job. No one ever needs to be alone in finding solutions to their problems.

Professional Standards

Professional Standards exists as a component of this Committee to assist any Flight Attendant in any area that affects professional performance by means of a personal discussion. The individuals serving within this program have a responsibility to those submitting reports, those voluntarily seeking assistance, and those brought to the attention of Professional Standards by their peers. This Committee encourages sound and professional relationships with co- workers and with passengers.   It encourages professional deportment/demeanor of all Flight Attendants. The Professional Standards Committee is a confidential resource and does not evaluate performance, accuse or judge, punish, preach, nor threaten any Member.

Flight Attendants are expected and encouraged to go to the EAP/PS Committee to attempt resolution of a conflict through peer efforts, rather than to request action from management.

AFA EAP (800-424-2406)

When you call the AFA EAP 800 number you are contacting the AFA EAP department within the AFA International Headquarters in Washington, DC. This office is staffed by licensed and certified mental health professionals. They offer resources as well as referrals to your AFA EAP Representatives to assist Members, individually and collectively. You can reach local AFA EAP Representatives through your Local Council. Additional information including how to contact your Local EAP Representatives can be found on our website @unitedafa.org

President Trump to Visit UK Expect Disruptions to Crew Travel, July 12-15, 2018

Beginning July 12 -15, 2018 President Donald Trump will visit (LHR) to meet with political leaders. Flight Attendants should be aware of planned protests from July 9 –14, 2018 throughout Great Britain that may significantly disrupt and impact crew travel and hotels. Hotel pick-up times are being revised. Transportation will be available a few minutes earlier than the normal scheduled pick-up times to ensure timely report times to the airport. Please refer to your pairing for updates. 

 Flight Attendants are encouraged to review the details of a new Safety Alert available on Flying Together


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