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Christmas Holiday Sick Call Notification

Date: November 23, 2019

In Accordance with the Section 13.C.4 of our Contract, the company will require an Absence Certificate for all sick calls, paid or unpaid, originating on or after December 20, 2019 through January 4, 2019. This requirement also applies to those Flight Attendants utilizing sick time for care of a spouse or minor child in accordance with Section 13.D.7.

Flight Attendants with sick calls originating on or after December 20, 2019 through January 4, 2020 must utilize the following procedure to submit an Absence Certificate.:

1. The Flight Attendant must actually be seen by an accredited physician in a timely manner, but no later than 72 hours after notifying Scheduling of an illness/injury.

2. The Absence Certificate must be prepared and signed by the physician after an in-person visit by Flight Attendant to the physician’s office. A phone call is not sufficient. 

3. Flight Attendants may access the Absence Certificate via FlyingTogether.

4. The completed Absence Certificate must be submitted to Company Medical via HelpHub on or before check-in time of a Lineholder’s first trip or a Reserve’s first assignment, including Standby Reserve, following an illness or injury. This link will be live as of December 16, 2019. Once submitted, please allow 2 business days for processing.

5. If the Absence Certificate is not received, the Flight Attendant will have 72 hours after her/his first trip flown, or Standby Reserve assignment to provide the Absence Certificate. If It is no received within 72 hours, disciplinary action could result.

An Absence Certificate is different from a Physician’s Note (used for attendance point reduction) and contains personal medical information that should be submitted ONLY to United Medical NOT your Supervisor. 

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