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Back to Basics - Common Metal – Preparing for Work

Date: March 1, 2019


Welcome to the first installment of Back to Basics! In the weeks ahead, we will be highlighting our individual Flight Attendant safety responsibilities – as required by both company policy and/or FARs. We will present these using the various phases of flight.

This first official Back to Basics will highlight the “Preparing for Work” phase. This is one that usually isn’t covered, nor mandated, but as safety professionals, it is the key to ensuring a successful flight. Preparation ensures we have everything we need not only to take care of ourselves but also to successfully fulfill our Flight Attendant duties.

Many of us have routines to ensure we are prepared to come to work. We pack our personal necessities, we pack our work tools, and for many of us we check and recheck. We check to ensure we have our personal phones, luggage, car keys or transportation pass, but also, our required duty items. These include our Link and accessories, watch, flashlight, ID badge, Passport, and cabin key. This in itself is no small feat - and all to just to get out the door!

But do we exercise this same diligence when preparing for our actual work assignments? Do we know what aircraft type we are flying? Are we familiar with the door operation of these aircraft? Have we reviewed our bid/assigned work position? Do we know our assigned jumpseat and the associated evacuation responsibilities? Have we reviewed the safety equipment at or near our jumpseat? Do we know what door we are assigned to, and its operation?  Do we know the location of our assigned demo positions? Have we used our E-FAOM in accomplishing these duties?

We are all familiar with the feeling of being rushed on the aircraft, and having very little time before the passengers board. Being prepared can make the difference in how your day starts and how ready you will be in the event of an emergency.

Aside from being knowledgeable and prepared, many of these items help ensure you are meeting company SOPs and/or regulatory requirements. For example, your assigned demo location and assigned jumpseat are not only Company policy, but also, have been approved by our FAA Certificate Management Office (CMO).  As such, being in your assigned demo positions and/or jumpseat locations at the appropriate time, becomes an FAA requirement. In other cases, e.g., flying without an up-to-date e-FAOM, or not being in your assigned jumpseat for taxi, takeoff and landing (unless performing safety related duties) can subject you to a personal fine if observed by the FAA.  These personal fines can be substantial, and in the case of an out-of-date e-FAOM, can accrue per segment flown in violation.

We have included the links to make it easy to find much of the pre-work information you will need to help you prepare for a successful day. Feel free to share these links or locations with your flying partners!

Assigned Jumpseats

WHAT: “Flight Attendants must take assigned jumpseats for takeoff and landing

(1)   Link->eFAOM-> SOPs->Jumpseat

WHERE

1) Link ->e-FAOM->SOP->cabin readiness

2) Link ->e-FAOM->Flight Attendant Safety Checklist->Pushback and Taxi and Final Approach

3) Link->Content Locker-> Staffing sheets

4) Assigned jumpseat locations can be found on the aircraft staffing sheets, as well as in the e-FAOM ->aircraft specific chapters->aircraft assignment tables

WHEN

(1)   e-FAOM->SOPs – Cabin Readiness->Requirements->Note: “During taxi, all Flight Attendants must remain seated in their assigned jumpseat with safety belts and shoulder harnesses securely fastened (unless performing safety-related duties)”

(2)   e-FAOM->SOP->Jumpseat-> takeoff and landing “Flight Attendants must take assigned jumpseats for takeoff and landing

WHY:   

1) FAR 121.391 (b) and (c) requires that the operator maintain the same amount of Flight Attendants onboard as originally used to demonstrate the evacuation capabilities of the aircraft as required by 121.291 (a) and (b)

2) FAR 121.391 D requires a uniform distribution of Flight Attendants throughout the cabin, during takeoff and landing, but also, during taxi, at their duty stations with safety belts and shoulder harnesses fastened except to perform duties related to the safety of the airplane and its occupants.

3) How Link->SOP->cabin readiness->NOTE

Assigned Demo Position

WHAT: “Flight Attendants are required to stand or perform a live safety demonstration from assigned safety demonstration positions, even if no customers are seated in the assigned demo area”

(1)   Link->eFAOM-> SOP-> Customer Briefings

WHERE:

(1)Link->content locker-> Staffing Sheets

(2) Link-.eFAOM->Aircraft Specific Chapters-> Aircraft Assignment Tables

WHEN:

(1)   Link-> eFAOM->SOPs-> Customer Briefings   “A customer briefing is required prior to every takeoff.”  “The safety demonstration should start as soon after door closure as possible.”

WHY:   

 1) Link ->Inflight Policy and Procedure Manual -> Chapter 1 -> General ->Safety Demonstration=

2) Link->Checklists ->Flight Attendant Safety Checklist->Prior to Pushback=

3) Link ->eFAOM ->SOP -> Customer Briefings -> Safety Demo

4) FAR 121.333 (f) “Before flight is conducted above flight level 250, a crewmember shall instruct the passengers on the necessity of using oxygen in the event of a decompression.”

5) FAR 121.571 (a) Each certificate holder shall ensure that all passengers are orally briefed by the appropriate crewmember (before takeoff) on smoking, location of emergency exits, use of safety belts, location and use of any required emergency flotation means..

6) FAR 121.573 (a) “In addition to the oral briefing required by 121.571, each certificate holder shall ensure all passengers are orally briefed by the appropriate crewmember on the location and operation of life preservers, life vests and other flotation means”

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