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E-Lines: September 06, 2019

Date: September 6, 2019

FAA Responds to AFA Advocacy to Move on 10 Hours Rest Implementation

Last year we successfully achieved 10 Hours minimum rest free from duty under the law. According to the legislation timeline and past practice on implementation of new rules, airlines should have had to comply with the law by the beginning of June 2019. Instead, a few airlines mounted significant opposition to the implementation and argued it would be too costly and difficult to implement. The Government Shutdown and the Boeing 737Max grounding further delayed the implementation of hundreds of provisions of the FAA Reauthorization Act of 2018. 

Flight Attendants made our rest a top priority and it's because of all of you that we were able to achieve this legislative win. We have been working diligently on several fronts to remove obstacles to getting our rest implemented. We have worked directly with Chairman DeFazio (D-OR), Chairman Larsen (D-WA) and several other members of the House Transportation and Infrastructure Committee. As we did with the original bill, we had both Republicans and Democrats from the Committee speaking up and pushing for implementation with FAA and DOT. We also have worked with our airlines to remove obstacles and specifically negotiated and implemented the 10 hours rest at Frontier and PSA. This also helped to demonstrate to regulators that the implementation should not be as difficult as they had been told by some airlines.

Recently confirmed FAA Administrator Steve Dickson assured AFA and lawmakers he would make implementation of 10 hours rest a priority. Today, under his leadership the FAA took an official and public step forward announcing a rulemaking process for implementing the 10 hours minimum rest. Within hours, Delta announced they would implement the rest with the February bid month - demonstrating the truth that all airlines can do this within a few months time. We will keep the heat on and press for full federal implementation as soon as possible. This is about safety, health, and equality.

A Message from Doug McKeen – Sr. Vice President Labor Relations

Earlier this week, Doug McKeen sent a letter to a specific group of Flight Attendants addressing trip trading and emphasizing the company’s zero tolerance policy on bullying and intimidation. While aspects of the letter are specific to a location, the communication contains some important reminders of which all of us should be aware. The text of Mr. McKeen’s letter follows:

“In recent weeks we have received a number of reports of lists that have been circulated anonymously claiming to be either individuals under investigation or individuals who have reported to the company on inappropriate trading practices. I can assure each of you that these lists were not created by United and have no relevance to the investigation.

In March I sent out a memo to all flight attendants about inappropriate trip trading practices. Since that time, the team responsible for investigating trading practices has spent many hours reviewing trade data from our flight attendant scheduling system. Any investigations that have or will be conducted are based on that independent data. This ongoing investigation process is not based on unsupported accusations, innuendo or the inclusion, or lack of inclusion, on any third-party list that may be circulating.

If you are the individual creating one of these lists, the spread of this false information is causing division within our flight attendant ranks and needs to stop immediately. If you receive a copy of one of these lists, please discard it so you aren’t contributing to the problem. Finally, I would remind everyone that we expect all of our employees to treat each other with dignity and respect, irrespective of whether some unknown person decided to arbitrarily place a name on a list.

As captured in our Working Together guidelines, the company has a zero-tolerance policy for any kind of bullying or intimidation of a fellow employee. If you are subjected to this behavior by another employee, please report it to your base leadership and human resources immediately.”

From the perspective of AFA, our collective objective, first and foremost, is to avoid these situations. Should differences of opinion arise, we always make every effort to resolve professional differences within our ranks. Our dedicated EAP/Professional Standards volunteers are always available to help. If you have questions or concerns, we encourage you to reach out to your Local EAP Committee Members or contact 800 424 2406 for assistance.

New KCM Requirements But No Uniform Effective September 6, 2019

On, September 3, 2019, TSA issued notice to their officers there would be revised crewmember identification requirements, effective today, Friday, September 6, 2019. The new requirements are available in detail on unitedafa.org

FAA Airmen Certification Card Replacement Clarification

As a clarification to the information published in this past Tuesday’s edition of E-lines, Flight Attendants were directed to the FAA.gov
website for detailed instructions to obtain a lost, stolen or misplaced FAA Airmen Certification Card.

In the event you are not aware of your FAA Airmen Certificate number, you may use your social security number to request the replacement according to the following procedures:

There are two ways to replace an airmen certificate.

  1. You can request a replacement certificate online. This method requires that you register with Online Services.
  2. Or you can mail:

You must include a check or money order for $2 (U.S. funds), made payable to FAA, for each certificate you request.  For additional information visit FAA.gov website.

9/11 Commemorative Pin and Black Memorial Remembrance Ribbons 

For the month of September, AFA will be providing black ribbons to be worn behind your white AFA pin as part of our commitment to Never Forget those who perished on 9/11.

In addition, we have a supply of commemorative 9/11 Memorial pins available at each domicile location. Wear either of the pins as a remembrance of our flying partners, family and friends as a reminder that we will Never Forget!

Personal Strategies for Approaching the Anniversary of September 11th
MEC EAP and Professional Standards Committee  

As we approach the anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency. For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th.

  • Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary.
  • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
  • Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
  • Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
  • Try not to isolate yourself.Pre-plan now to be with people if you know you have this tendency.

However, you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP committee representatives welcome being a part of it. If you or a flying partner needs a confidential ear, please call us at 1-800-424-2406 or find your local EAP representatives’ contact information at unitedafa.org. Remember, we’re just a phone call away. 

Register to Attend the September 11, 2019 - Flight 93 “Journey of Remembrance”
MEC Communications Committee  

On September 11, 2019, a Journey of Remembrance to the Flight 93 National Memorial Park will depart from Pittsburgh International Airport (PIT). This will be a one-day event  to “Always Remember, Never Forget”. Flight Attendants attending the September 11th Memorial Observance Ceremony, will be part of the Memorial Service where the names of those who lost their lives that day will be read as the Bells of Remembrance toll and echo through the silence of the final resting place of those who lost their lives that day on Flight 93.

We encourage Flight Attendants interested in attending to consider joining us as we stand together to remember the Heroes of Flight 93. We have a few seats remaining on the bus that is planned to leave from the Pittsburg International Airport the morning of September 11, 2019.

Please contact: 
communications@unitedafa.org to register or call the United MEC Office at 847 292 7170.

Out of Base (OOB) Pick-ups are Not Eligible for Trading
JCBA Section 7.J

As outlined in Chapter 10 of the Trip Trades and Adjustment guide, Flight Attendants may pick up trips from open time or advertisements in bases other than their own, subject to the specified requirements of section 7.J of our JCBA provisions.


  • Less than fourteen hours (14:00) prior to departure, you may pick up any advertised trips from another Flight Attendant in any base, provided you have the designated special qualification for the advertised trip, if any.
  • Less than fourteen hours (14:00) prior to departure. You may pick up trips from open time in any base, regardless of special qualification.
  • If you wish to pick up a trip from open time that requires a special qualification and you don’t have that specified qualification, you must contact Crew Scheduling to process this pick-up. Crew Scheduling may deny your request if they anticipate that a Reserve with the required qualification will be used to cover the pairing.

As a reminder, once a Flight Attendant has picked up an Out of Base pairing, the pairing can no longer be traded for another pairing. Our JCBA Out of Base Trade provision is specific to open time and advertised pick-ups, not trip trading. Therefore, mutual trades between Flight Attendants located in different bases are not provided for under the provisions of Section 7.J. -Out of Base Trades in our JCBA.

Flight Attendants are permitted to engage in Flight Attendant to Flight Attendant trades as long as the trade is accomplished by trading to a Flight Attendant assigned to the base from which the pairing originates and is in exchange for days off. However, this type of trade can only be accomplished by contacting Crew Scheduling.

Additional information concerning the Out of Base (OOB) pick-up provisions can be found on our website, www.unitedafa.org and in the following publications:

Trip Trades and Adjustment guide.
Out of Base Trades of Open Time and Advertised Pick-ups
Clarification of Out of Base pick-up from International based Flight Attendants

Jury Duty- Flight Attendant Guide Available from Help Hub
JCBA Section 15.M.1

The Jury Duty- Flight Attendant Guide found in Help Hub details the procedures for notifying the company when we receive a jury duty summons. We encourage you to review this publication and to submit the Jury Duty request form upon receipt of your summons.

The language in our Contract - Section 15.M.1. provides specific information on how Flight Attendants will be paid when serving jury duty.

Additional information regarding Jury Duty can be located in Section 15.M.1 of our JCBA and in the February 23, 2019 edition of E-lines.

The Value of Our Contractual Scope Language

Just as we should not perform work that is assigned to other airport employees such as customer service, aircraft cleaners, ramp, mechanics or pilots in violation of their job scope and hampering United's ability to accurately determine staffing, it is equally important that we ensure each of us takes the time to enforce the Scope provisions in our Contract.

Closing bins, stowage of luggage and making passenger announcements during boarding are all duties that are traditionally performed by Flight Attendants. When supervisors, COBUS or other employees perform this undisputed Flight Attendant work, it is a violation of our Contract. Calmly advise anyone other than the Flight Attendants assigned to work the flight who may attempt to perform these duties that they are in violation of our Contract and ask them to stop. Be sure to report any violation of our scope to your Local Council and file a marginal service.

Standing together we can enforce our Contract and protect our jobs. As Union Members we have this responsibility to each other. Each of us, individually enforcing our Contract, is always important work.

System Scheduling Reports – DSL Report
MEC Central Scheduling Committee

The most recent (DSL) Review Report from Central Schedule Committee detailing their activities in the development of the September schedule has been published on unitedafa.org for your review and to increase your understanding of the scheduling process.

Updating your Phone Contact in CCS 

Flight Attendants have the ability to update or change their phone number contact information in CCS. Keeping your information up to date prevents any potential missed trips (MT) due to an out of date number and allows fellow coworkers a way to contact you about trip trades or current pairings you may have advertised in the marketplace.

To update or change your contact number select the “My Information” area associated with your name in the upper right-hand corner of the home screen.

Once redirected to the “My Info” screen click on the “Edit Phone Numbers” icon. Input your updated phone contact information in the order you wish to be contacted. You can enter up to three (3) phone numbers. You also have the ability to designate if the phone number is “Cell, Home or other”.   When editing these numbers, pay particular attention to NOT enter your area code in the country code field on the screen.  Only use the country code when it applies.  That is, for numbers in international locations.  You will know you’ve correctly updated these fields when you see your telephone number listed under your name.

Everyone is encouraged to review the “My Info” section to ensure the accuracy of the information in company records.

Plan to Attend the NYC Labor Day Parade this Saturday, September 7, 2019 

This Saturday Sept. 7th, 2019, Endeavor AFA Local 45 (EDV AFA) Union Members will once again be marching in the annual NYC Labor Day Parade. A formal invitation has been extended to all United Flight Attendants, across the system, to join in the march in a joint effort to
show New York City who AFA is!

Flight Attendants interested in attending.

Meeting time will be at 10:00 am on the corner of 47th street between 5th and 6th Avenue and march off time will be 12:30 pm. AFA will be marching immediately following CWA District 1. If you plan on taking Mass Transit, trains 7.B.D.F.M can be taken to 42nd street between 5th and 6th Avenue.

Tanya Clarke and Judy McParland along with our Union Brothers and Sisters at Endeavor Airlines will be at the meeting place with AFA T-Shirts.


Reminders and Quick Links

Sept. 11         9/11 Memorial Ceremonies Nationwide

Sept. 13-27    Summer CQ Due Month Preference Bidding for CQ 2020 Due Month  

Oct. 1             HKG National Day (Holiday Pay)

Oct. 3             FRA Unity Day (Holiday Pay)

Oct. 6             CBT Completion Required  

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