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The Value of Our Contractual Scope Language

Date: September 6, 2019

Just as we should not perform work that is assigned to other airport employees such as customer service, aircraft cleaners, ramp, mechanics or pilots in violation of their job scope and hampering United's ability to accurately determine staffing, it is equally important that we ensure each of us takes the time to enforce the Scope provisions in our Contract.

Closing bins, stowage of luggage and making passenger announcements during boarding are all duties that are traditionally performed by Flight Attendants. When supervisors, COBUS or other employees perform this undisputed Flight Attendant work, it is a violation of our Contract. Calmly advise anyone other than the Flight Attendants assigned to work the flight who may attempt to perform these duties that they are in violation of our Contract and ask them to stop. Be sure to report any violation of our scope to your Local Council and file a marginal service. 

Standing together we can enforce our Contract and protect our jobs. As Union Members we have this responsibility to each other. Each of us, individually enforcing our Contract, is always important work. 

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