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Employment Verification via the Work Number

Date: May 9, 2020


MEC Communications Committee

Over the past few weeks, AFA has been providing information to employees who may potentially be affected by the COVID-19 pandemic.  Because the full impact of the pandemic is not fully understood, AFA has made a number of recommendations to the Membership to   on 401(k) options, suggestions on paying off debt, COLA’s, early separation/retirement and even unemployment. An additional resource is provided from Union Plus who supplies Hardship Help regarding everything from credit card debt, financial counseling, mortgage assistance and even health care assistance.In many of these instances Flight Attendants seeking assistance are asked to provide their employment or income verification. 

United Airlines has streamlined the process of assisting Flight Attendants with Employment Verification & salary information. Employees may now go through theWork Number– an automated service available 24 hours a day which provides verification of status and dates of employment along with wages within minutes. 

In order for a verifier to view salary information, the employee must first grant the verifier permission to access their employment information. To do this, the employee must obtain an authorization or “Salary Key” by visiting thework number websiteor theemployee may call the Work Number direct at 800-367-2884.  Verifiers will be required to sign up for this subscription-based service if they are not already members.

Once the employee grants access, the verifier must contact the Work Number telephone number designated for verifier access:800 367 5690.

To verify employment and/or wages, verifiers will need to provide the following information that is to be supplied by the employee:

  • Company Name - United Airlines or Continental Airlines for salary information prior to 2015*
  • Employee’s Social Security number
  • United’s Unique Employer Code: 10209
  • Salary Key*

*Note: Income Verification data for employees paid through Continental systems prior to 2015 can be accessed using Employer Code 10775 - “Continental Airlines”- Historical Pay Data.

Verifiers electing to use this service will be able to access the following information when provided the proper credentials by the employee:

  • Work Street Address
  • Social Security Number
  • Employment Status
  • Date of Hire
  • Years of Employment
  • Job Title
  • Rate of Pay*
  • Yearly Pay Salary*

If you have additional questions, contact your base supervisor for assistance.

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