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Passport Renewal Procedure

Date: August 25, 2020

Flight Attendants in need of passport services will no longer be allowed scheduled appointments with Passport Agencies and Centers unless they are traveling internationally within 72 hours and can submit proof of urgent travel (e.g., flight schedule).

Flight Attendants in need of a new passport should follow these steps:

  1. Contact the National Passport Information Center at 877-487-2778 and identify yourself as a flight crew member who urgently needs to apply for (or renew) a passport. 
  2. The Duty Officer will take your information and schedule an appointment at the nearest passport agency. 
  3. In addition to your passport application materials, you will also need to request a letter on company letterhead via Help Hub (beginning Friday, March 27) that includes: 

Your name
Reason for the urgency of applying for a passport 
Printed name and title of the supervisor
Signature of the supervisor
Date the letter was issued 

Additional information can be found in the June 24, 2020, e-lines publication.

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