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Company Announces Absence Certificate Requirement for Holiday Sick Calls

Date: November 30, 2021

The company advised the Union today, November 30, 2021, as set forth in Section 13.C.4. of our Contract all Flight Attendants will be required to submit an Absence Certificate for all sick calls, paid or unpaid, originating on or after December 20, 2021 through January 4, 2022.   
This requirement will also apply to those Flight Attendants utilizing sick leave for the care of a spouse or minor child (Section 13.D.7.).

With the exception of those Flight Attendants who have had no absences in the prior twelve (12) calendar months, who are not subject to the Absence Certificate requirement imposed during the holiday period, all Flight Attendants must utilize the following procedures for sick calls originating on or after December 20, 2021 through January 4, 2022 to when submitting the required Absence Certificate:

  1. Flight Attendants using sick leave during this time frame must be seen by an accredited physician in a timely manner, but no later than 72 hours after notifying Scheduling of an illness/injury.
  2. The Absence Certificate must be prepared and signed by the physician after an in-person visit by the Flight Attendant to the physician’s office. A phone call is not sufficient.
  3. Flight Attendants may obtain a copy of the Absence Certificate via Flying Together from Flying Together as follows:

    Flying Together > Employee Services > View Full Employee Services Page > In this section > Employee Service Center (click to see drop downs) > ESC Documents and Forms > Medical > Inflight Holiday Absence Certificate.
  4. The completed Absence Certificate is submitted to United (Company) Medical, not your supervisor*, via Help Hub on or before check-in time of a lineholder’s first trip or a Reserve’s first assignment, including Standby Reserve, following an illness or injury. Once submitted, up to two business days may be required for processing the Help Hub service request.
  5. If the Absence Certificate is not received, the Flight Attendant will have 72 hours after her/his first trip flown, or Standby Reserve assignment to provide the Absence Certificate. If it is not received within 72 hours, disciplinary action could result.

*An Absence Certificate contains personal medical information that is submitted to United Medical and is different from a Physician’s Note (used for attendance point reduction – Section 23.F.2.).  For this reason, these Absence Certificates are submitted to United Medical and not your supervisor.


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