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Scope: Protect Yourself and Your Contract

Date: December 14, 2021

Scope protects the work traditionally done by Flight Attendants and prevents that work from being assigned to other employees. The end result is that the duties and responsibilities of our work as Flight Attendants are more clearly defined. In the end, scope protects our jobs and prevents the company from assigning this work to other work groups simply because it is more expedient for them to do so.

Likewise, we should never take other workgroups duties upon ourselves, regardless of how well-meaning the intentions may be. It is important for Flight Attendants not to perform work that is the responsibility of other work groups: catering, customer service, ramp, mechanics, or pilots, in violation of their Contractual job scope. This needs to be done for two reasons. First, to ensure that the specialized work of these groups for which we are not trained is completed properly and safely. Secondly, we do not want to hamper United's ability to accurately determine front-line staffing for these essential positions. 

As Union Members, we have a responsibility to each other, to the passengers in our care and, more than anything else, the safe operation of our airline. Each of us individually enforcing our Contract is how we show the strength of the existing language and its importance to our workgroup.

Together we can enforce our Contract and protect our jobs, and our future. 

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