Home > News > E-Lines: April 13, 2021

E-Lines: April 13, 2021

Date: April 13, 2021

CQ Self Scheduling Clarification

With the return of Flight Attendants to the line after the successful passage of the Payroll Support Program, United’s Training facilities have been running at capacity to maintain and requalify Flight Attendants. The demand for requalification and continuing qualification classes has created a need for additional classes to be scheduled. To ensure as many Flight Attendants as possible are qualified for the needs of service, United has boosted class availability to meet the demand.

In a recent targeted United email, management informed Flight Attendants, due for recurrent training (CQ) in April, that they should make every attempt to pick up or self-schedule training at the earliest possible date to avoid going into their grace month. Many Members have reported difficulty in securing a class slot on their own. In the event Members attempt to pick up training and are unsuccessful they will not be penalized for attending in their grace month. We suggested being proactive about scheduling CQ and to document any calls or attempts at attending in the event.

To pick up training:

Lineholders: Electronic Bulletin Board> Market > Trips. Enter date range, Select FT Positions, Select Base, then click on “SEARCH. If you cannot fit training into your schedule, contact the FAST team at (800) FLT-LINE Option 4, Then 2 to discuss your options. You may also use CCS to trade training dates with an open seat or another Flight Attendant.

Reserves: Contact the FAST Team at (800) FLT-LINE Opt. 4, then 2 to get scheduled for training. To trade dates with an open seat of another Flight Attendant, contact the FAST Team.

Maximum Duty Time Limitations

JCBA Section 6.S. & 6.T.

As aviation’s First Responders we know that when we are on duty we are responsible for the safety and well-being of the passengers in our care, alongside our fellow crew members. Our Contractual Duty Time defines the length of time we are permitted to be on duty and how it adjusts depending on certain negotiated variables.

Understanding how to calculate and track your Maximum Duty Time is an important tool to have in protecting your contractual rights especially during irregular operations. Section 6.S. of our Contract provides the following limitations:

Domestic Maximum Duty Time

Duty Period Starting:










High Value Trip**




The above duty time provisions are based on the Flight Attendant’s Home Domicile Time (HDT).

*Limited to no more than seven hours (7:00) flight time, unless the duty period contains a single segment, in which case the single segment may exceed seven (7:00) hours of flight time; ground time no greater than two hours and thirty minutes (2:30) and not more than one flight segment after a redeye flight. A redeye flight is on with any portion scheduled to operate from 0200 to 0400, local time.

**A High Value Trip (HVT) shall be limited to a single duty period starting between 0500 and 1859, containing no more than three (3) flight segments with a total flight time of nine hours (9:00) or more.

Section 6.T. of our Contract provides the following:

International Maximum Duty Time

Flight Time including DH

MAX Scheduled On Duty


MAX Actual On Duty


Multi/Non-Stop up to 8:00







Multi/Non-Stop 8:01 to 12:00







Non-Stop 12:01 or over



Check in + Flight Time + Customs + Debrief

Check in + Flight Time + Customs + Debrief + 3:30


"The actual duty times apply only once you have checked in for the first assignment (flight, deadhead, standby, etc.) in the duty period. Any rescheduling must be done without exceeding the maximum actual duty time based on the original commencement of duty”.

Contract Sections 6.S., 6.T. and 6.U. provide for the maximum period of time that a Flight Attendant may be scheduled on duty, as well as a maximum time in the actual operation.

When calculating maximum duty times, the flight time published in the bid packet should be used- not that day’s projected flight time based on current weather/flying conditions. In the event Crew Scheduling needs to re-assign a Flight Attendant in the operation and after the Flight Attendant has already checked in, the Flight Attendant can be rescheduled up to the actual maximum duty time (including debrief and customs).

Under no circumstance shall a Flight Attendant be required to remain on duty, without her/his concurrence, in excess of the applicable maximum hours shown in the charts above, including deadheading.

Reassignment & Rescheduling from Deadhead to Working Status

Throughout the course of our duty day situations may arise that change our pairing. Understanding the difference between Reassignment and Rescheduling from deadhead to working status means being able to ensure our Contract is being followed even when changes get thrown our way.

Section 7.Q.3. of our JCBA will be utilized for all reassignments. Flight Attendants needing assistance or clarification of the processes are encouraged to review Section 7.Q.3. of our Contract and the following visual overview.

Crew Scheduling will contact you to advise of the cancellation and any reassignment.

If no reassignment is available at the time you’re notified, Scheduling will add “MSG” in your master schedule which indicates your right to exercise one of the reassignment options outlined in Section 7.Q.3.a., 7.Q.3.b., and 7.Q.3.c.

Flight attendants who remain subject to reassignment under Section 7.Q.3.c. and who wish to maintain pay protection for the loss of flying must contact Scheduling between 1800 and 2200 local time the day before the original trip was scheduled to depart. Upon receiving the call, Scheduling will either reassign the Flight Attendant or relieve him/her of all responsibility with no loss of pay.

NOTE: Once Crew Scheduling modifies your pairing, they will update your master schedule and the pay protection will be visible on your pay register.

Rescheduling a deadheading Flight Attendant to work, the flight on which she/he is scheduled to deadhead, may occur under a limited set of circumstances.  For example, a Flight Attendant is scheduled to deadhead on one leg of their pairing on which there is an aircraft change and that Flight Attendant is now needed to work to cover an additional FAA minimum position on the aircraft.

The company may reschedule a deadheading Flight Attendant(s) to work the flight on which she/he is scheduled to deadhead under the following circumstances:

a)    To maintain the Federal Aviation Administration (FAA) minimum required number of Inflight Crew, including any required augmentation, and

b)    May reschedule Flight Attendants up to United’s Established Staffing Guidelines (“ESG”) to prevent understaffing.

Flight Attendants are encouraged to contact their Local Council representatives should they be rescheduled from deadhead to working status on flights that do not meet the criteria outlined above in section a. and b. Additionally, a detailed article that provides additional information concerning this rescheduling provision is available on our website (www.unitedafa.org).

Spring 2021 Regular Meeting of the United Master Executive Council

The Spring 2021 Regular Meeting of the United Master Executive Council will take place April 20 – 22nd. Due to the continued precautions to mitigate the spread of COVID-19 in the State of Illinois, the meeting will take place remotely via Zoom. Members are welcome and encouraged to attend and are asked to register in advance to ensure they are permitted into the sessions.

Later this week, the link to register for the meeting will be available via the MEC website and Friday’s E-lines. All participants MUST register in advance. Failure to register may result in not being able to access the meeting.

The schedule for the meeting to plan your virtual attendance will be:


Tuesday, April 20, 2021

0900 – 1200 Open Session


1300 – 1600 Executive (closed) Session

Wednesday, April 21, 2021

0900 – 1600 Open Session (Elections)

Thursday, April 22, 2021

0900 – 1200 Executive (Closed) Session


We look forward to welcoming members from across our system to participate in our Union’s Democratic process.

AFA Interactive “Have you been vaccinated?”

Our AFA Interactive asks “Have you gotten your vaccine yet?”

Since the first vaccines were approved, we’ve been advocating for Flight Attendants to be included with other essential workers in priority groups. You are being asked to participate in taking a quick vaccine survey to track access.

Reminders and Quick Links

April 17 – May Bids Close
April 20/21/22 – Spring MEC Meeting

April 23 – Two Hour Trade Windows, by base, Open

April 18 – Gina Rose Montalto Memorial Foundation Scholarships

April 29 - CQ 2021Trimester CBT 2 Due

April 30 – Joe Beirne Scholarship Closes


Share this page:

More News