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E-Lines: June 15, 2021

Date: June 15, 2021

Deviating from a Deadhead Segment
Section 3.I.12 and 3.I.13

Summer travel is upon us and with it comes weather that may trigger irregular operations. When IRROPS occurs, it may become necessary for crew scheduling to make scheduling adjustments within the parameters of our JCBA. Whether your schedule changes in the moment or it’s a known change, you are protected by the provisions of our JCBA.

Deadhead deviations are outlined in Section 3.I.12 and 3.I.13 of our Contract. Firstly, it is important to understand the difference between front and back end deviation and that they are handled differently. It is also important to understand that there are specific procedures in place that must be followed dependent on the segment which you are flying (first segment or last segment) and based on your status as either a Lineholder or a Reserve.

When deviating on the back end, there is a difference with a distinction when you are a “deviating” and when you are asking to be scheduled to “return home early.”  If the company rebooks you to deadhead home early, your pairing will be updated and your duty rigs will be recalculated based on your early arrival home. When requesting to “return home early”, you are waiving your duty period to be sent home ahead of schedule and your pay will be re-calculated based on the revised duty period. If, on the other hand, you are simply “deviating”, you will be paid for the duty rig for the pairing based on your scheduled arrival back to base.

When utilizing the provision to deviate you should review your duty period and compensation for the trip to verify any changes are correctly recorded.

We must also acknowledge that whether you are deviating on a domestic or international paring, Lineholders may be required to provide notice to or require approval from Crew Scheduling. Flight Attendants who are Reserve will always require approval from Crew Scheduling to deviate. Review section 3.I.12. and 3.I.13. of our Contract, to learn more about first and last segment deadhead deviations.

Additional information can be referenced in our  AFA E-Lines publication dated March 24, 2017, and this includes the detailed steps a Flight Attendant must follow when deviating from the first or last segment of a pairing whether a Lineholder or a Reserve.

US Independence Day is a Paid Holiday
Sections 2.Q and 4.I.

The closing of the July Bidding window is quickly approaching. We remind everyone of the upcoming Contractual holiday U.S. Independence Day (July 4th) as set forth in Section 2.Q of our Contract. Flight Attendants receive additional pay for flight assignments flown on designated holidays as outlined in Section 2.Q. 

Holiday Pay is calculated using a formula that considers the number of credited hours flown on the holiday and the number of hours away from home on the pairing as defined in Section 4.I of our Contract. 

Also, in recognition of our time away from our families during holidays, our Contract provides for additional pay for Flight Attendants on flight and training assignments (CQ) occurring on, or over, designated holidays including the Flight Attendant’s birthday. Section 2.Q.2. of our Contract specifies that each Flight Attendant is eligible to be paid for a maximum of five (5) holidays per year

Note: Premium pay is not included when determining holiday pay. Time away from home begins at the check-in time of the pairing and ends at the conclusion of the scheduled debriefing time upon return to the home domicile.

When a Flight Attendant picks up “out of base”, that is at another domicile, domestic to international or vice versa, on a holiday at the out of base location, the Flight Attendant is entitled to be paid the scheduled holiday pay for the base at which the pairing has been picked up. The holiday pay is paid as if the Flight Attendant were based at the location where the pairing was picked up. However, the system will not auto generate the pay. The Flight Attendant who works the pairing at the out of base location is required to submit a Pay Register/Pay Inquiry form via Help Hub to advise payroll she/he has worked an “out of base” pairing on the holiday at the location where the pairing was picked up. 

If the Flight Attendant does not reach out to Crew Pay there is no way for Crew Pay to know the Flight Attendant is due holiday pay. These out of base transactions are processed as exceptions to the holidays listed for the domicile of the Flight Attendant. Keep in mind, Section 2.Q.2. of our Contract limits the number of paid holidays for every Flight Attendant to a maximum of five (5) holidays in any calendar year.

August 1 and 3 Month Special COLA Deadline June 25

In keeping with the provisions of our JCBA, for the August 2021 bid month, United is offering one (1) and three (3) month Special Company Offered Leaves of Absence (COLA). Flight Attendants interested in one or both of these Special COLAs should submit their request via CCS under the “leaves drop down menu > Special COLA.

The deadline to submit your request is Friday, June 25th at 0800 am CT. Flight Attendants that are successfully awarded one of the Special COLA options will be notified prior to the opening of the August bidding window.

Both the one (1) and three (3) month Special COLA options will include medical benefits at active employee rates. Additionally, pay and vacation longevity are not impacted for step increases.

As a reminder once the Special COLA is awarded it cannot be rescinded. To learn more about how to bid for a Special COLA in CCS, review the Special COLA Overview section in the COLA, Jobshare and Multiple Month Partnership Overview, located on Flying Together > Inflight Services > Crew Scheduling.

Meals Module Relaunch
With the successful rollout of the COVID-19 vaccine more and more passengers are safely returning to the skies. As travel picks up, to meet the needs of the traveling public, United is beginning to return to pre-pandemic service flows.

As of June 15th, on specific routes out of Chicago (ORD) to California (LAX, SAN, SNA, SMF), the Meals Module within the Inflight Services App will be available. These routes out of ORD replace what was previously communicated regarding flights out of DEN.

The app is designed to assist in premium meal orders and improve the experience in the aisle. Prior to working one of these pairings ensure you have the latest version of the Inflight Services app.

If you would like to review how to utilize the Meals Module visit the quick reference guide, user guide, or the Inflight Service practice app found on your Link. You can also log into TakeOff Learning and search for the “Meals module”.

International Purser Required Training Preference Bid Period

Flight Attendants who are International Purser Qualified (FSL) (including those who are active, surplus, and on the transfer list) must bid for a preference month in which to attend the 2021 International Purser Recurrent Training (IPRT21).

The bidding window opens June 25, 2021 at 0800 CT through July 9, 2021 0800 CT. Flight Attendants can submit their preferences through CCS> Bidding> FSL Recurrent Training (IPRT21). The months available to bid are August, September, and October. Flight Attendants may rank their choices 1-3 in order of preference. If a Flight Attendant does not bid enough choices to cover themselves, i.e. they bid for 1 month and are not senior enough to hold that bid, they will be considered an Insufficient Bidder. If a Flight Attendant does not submit any bids, they will be considered a non-bidder. Awards will be based on the Flight Attendants bidding seniority on the day of the award and number of training spots allocated for your base.

Non-bidders and Insufficient bidders will be automatically assigned a preference month after all valid bids have been awarded. The preference month will be assigned in inverse seniority order, beginning August, September, October.

The available class dates and locations will be available June 25th on Inflight Services homepage> IN THIS SECTION> International Purser program> 2021 International Purser training dates. Awards will be posted to CCS>Bidding> FSL Recurrent Bid > Assigned Month.


Line Operations Safety Assessment (LOSA) Program versus Service Line Checks
This article was originally published on June 11 and has been updated for clarity and to provide additional information.

In recent days we’ve fielded a number of questions suggesting there is some confusion about the differences between the Line Operations Safety Assessment (LOSA) program and the Service Line Check Program, both of which have recently been promoted through Inflight communications.  While the objectives of these programs are accomplished through observations, that’s where the similarities end.

The LOSA program, implemented and conducted in collaboration with LOSA Collaborative, AFA, ALPA, and United, collects safety data exclusively.  LOSA observations are confidential, non-punitive, anonymous, voluntary, and conducted by peers.

The Service Line Check (SLC) Program, on the other hand, is company directed and focuses entirely on collecting service data.  The Service Line Check program has existed since 2019.

LOSA and the Service Line Check program are both non-punitive.  However, unlike LOSA, the Service Line Check is not voluntary and observations are conducted by Inflight Training. The SLC is a company initiative and AFA is not involved in the operation of this program. As Inflight refreshed the SLC Program over the last several months, it was reviewed with AFA and we were able to provide management with feedback and recommendations. We are pleased to report some of our recommendations were incorporated into the refreshed program.

Most importantly, Flight Attendants should know, as designed, a LOSA and a Service Line Check should never occur on the same flight segment.  If this happens, please advise the LOSA observer for resolution.

Reminder: Vaccine Letter of Agreement, Upload Deadline(s)

In an agreement with United Management, Flight Attendants who chose to become vaccinated for COVID-19 and submit the required proof of vaccination status to United Airlines by the agreed upon dates will receive up to three (3) additional paid vacation days for 2022 valued at 3:15 per day.

In accordance with the provisions of the Vaccine Letter of Agreement, the deadline for the three (3) additional vacations days for 2022 accrual has closed (June 9, 2021).

Flight Attendants, including those on leave of absence returning before July 1, 2021, who have received their first dose of a 2-dose regimen by June 9, 2021 at 2359 CT and who receives their second dose, according to the manufacturers timing recommendations (if a two-dose regime) will have 3 vacation days added to their 2022 accrual, valued at 3:15 per day, for a total of nine hours and forty-five minutes (9:45).

Flight Attendants who receive at least the first dose of COVID-19 vaccine between June 10, 2021 and July 1, 2021 and receive the second dose, if a two-dose regime, according to the manufacturer requirements of the vaccine being administered, shall receive two (2) vacation days, at three hours fifteen minutes (3:15) per day for a total of six hours thirty minutes (6:30), in addition to their 2022 accrual.

Flight Attendants on a leave of absence that extends beyond July 1, 2021 but who return to active status by December 31, 2021, shall have an additional fifteen (15) days from returning to active status to obtain the first dose of the vaccine in the vaccination process.  The amount of vacation will be based on the date of vaccination regardless of the Flight Attendant’s status at the time of receiving the dose.  Any additional vacation will be provided only after returning to active status and receiving first and second dose, if a two-dose regime.

Flight Attendants that were already vaccinated and submitted their proof of vaccination through MyInfo prior to this Letter of Agreement have no additional steps to qualify for the additional vacation days. You can read more about the Letter of Agreement (LOA) here.

An important note is that while United may not currently require us to be vaccinated, a government may elect to impose such a requirement.  In the event a vaccination requirement was to come about, any Flight Attendant not vaccinated and/or who has not provided documentation to substantiate the vaccination to United would be ineligible to work any flight to a destination in a country where a vaccination requirement exists.

Show Your PRIDE
June is PRIDE Month! As global travelers we know that diversity and inclusion is what makes us great. For our Sisters and Brothers that are part of the LGBTQ community, we stand with you and acknowledge the struggle for acceptance, and security in the freedoms so many of us can take for granted.

As we continue to come together in support of the LGBTQ community, Flight Attendants are encouraged to demonstrate their solidarity by proudly displaying the AFA Pride Pin during the month of June. If you have not previously received an AFA Pride pin, please contact your Local Council office.

Together we will continue to celebrate the diversity of our Union and protect and advance Flight Attendants’ rights. Together we can accomplish anything!

Reminders and Quick Links

June – Pride Month
June 19 – Juneteenth
June 20 – Father’s Day
June 25 - August One and Three-Month Special COLAs Submission Deadline


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