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Survey of Your Experience with Unruly Passengers

Date: June 29, 2021

Since the beginning of the COVID-19 Pandemic Flight Attendants have been on the frontlines supporting the travel industry while keeping the skies safe. We have seen first-hand the rise in onboard incidents and how quickly situations can escalate, sometimes to the point of violence, on board.

As part of our push for stricter and more reliable legislation to enforce passenger safety and compliance with regulations in the skies, on June 25, 2021 AFA International launched a platform to collect Flight Attendant experiences from all of our airline Sisters and Brothers across all of our airlines. Your experiences provide a clear picture of the tension on board the aircraft and add clarity to the issues we face each time we come to work. Taking the time to fully and comprehensively assess the problem will enable us to get not only the full picture but to also provide meaningful support to all crews. 

We encourage you to take five minutes and participate in an anonymous survey to share your experiences with unruly passengers you’ve encountered onboard the aircraft this year.

Take the survey here.

As always, please continue to file IORs with a copy to AFA to ensure your Union is apprised of the situations you experience throughout the course of your workday.


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