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Dependent Verification Process Now in Progress

Date: July 23, 2021

As was announced by United management in the July 9, 2021 United Daily publication, United will embark on a Benefits Dependent Verification process of spouses and domestic partners.  

For the past five (5) years, United management has conducted “gap” audits for Health and Welfare benefits.  The gap audit is a look back at any newly added dependents covered in the previous through the current year.  This year, the gap audit will cover any new dependents added from 3/1/2020 – 7/1/2021.

With this initiative, the company plans to expand verification beyond new adds only.  During the month of July, the company will conduct a spouse/domestic partner re-verification audit to validate current spouse/domestic partner relationships in an effort to reset the corporate plan to ensure appropriate eligibility and coverage.  This will include any current spouse/domestic partner covered in the plan who has never been solicited through any gap audit previously.

Affected employees will be notified of the requirement to participate in the audit via written communication that will be sent to their address of record with United Airlines.  These notices are currently in the U.S. Mail system.  In addition, when employees sign into YBR via the company’s website, they will immediate see a notice advising them that “Action is Required.”  We’ve received questions from those who have happened to find the notice on YBR who have expressed concern they have not been notified of the ongoing initiative.  Please keep in mind, responses are not due until August 26, 2021.

The company is aware that the mail appears to be taking longer to deliver than was expected.  However, we have been assured that all of the notices have been dropped in the mail and should be on their way to our address of record.

While those of us who have gone through these audits in the past may find them to be intrusive, perhaps even offensive, the fact is that the company has a fiduciary responsibility to protect the plan, mitigate any risk and to ensure those deriving benefits from our plans are truly eligible for same.   It is for this reason the company tells us this initiative, with which we are required to comply for continued coverage, is underway.

You may act on the information request available through YBR without receiving the mail notice or you may elect to wait until the notice arrives to respond.  If you have additional questions on the Dependent Verification Process, please contact the UABC at (800) 651-1007.

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