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Fatigue Risk Management Program (FRMP) CBT and Next Steps

Date: September 7, 2021

For those Members who have either started or completed the second trimester CBT training, you may likely have participated in United’s Training on Fatigue

Flight Attendants are no strangers to the risk of fatigue not only throughout the course of our workday but when we arrive home after completion of a trip.

While we are all responsible for taking the necessary steps to ensure we take advantage of every opportunity for rest in order to mitigate the potential for fatigue while on duty, Flight Attendants also have a responsibility to understand the parameters of the Fatigue Risk Management Program (FRMP).   It’s true - some situations are out of our control. It is important that when you experience fatigue and fatigue related events to promptly report them through the Flight Attendant Fatigue Risk Management Program (FA-FRMP).

Benefits of the FRMP include:

  • A new, easy-to-use confidential fatigue reporting tool called Flight Attendant Fatigue Report (FAFR) that allows Flight Attendants to proactively identify and report fatigue and ask questions
  • Updated Flight Attendant training to reflect inclusion of information on and the existence of this enhanced program 
  • Introduction of the Fatigue Review Committee (FRC), which is tasked with identifying the root cause for each reported instance of fatigue by ensuring that all policies and procedures are adhered to in reviewing and acting on reported fatigue events
  • Data analysis and tracking capabilities that allow for a scientific understanding of fatigue cases and to determine the root causes of fatigue.

We encourage everyone to review the varying types of fatigue, how they are included in the new program and, most importantly, why these events should be reported. Your reports will help to generate the data necessary to help reduce fatigue incidents while, at the same time, creating a safer and healthier work environment for all of us.

Should it become necessary for you to appropriately use the provisions of the FRMP, fatigue calls are placed directly with Crew Scheduling and not the FAST where sick calls are traditionally placed.


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