United Airlines flights grounded briefly by system outage
September 17, 2021
BY CAMERON JENKINS, The Hill
A system-wide outage briefly grounded several United Airlines flights across the United States and Canada on Friday.
At about 6:45 a.m., United issued a ground stop applying to flights traveling out of both the U.S. and Canada. After 45 minutes the stop was lifted, according to Fox News.
The carrier confirmed to The Hill that the service outage was due to issues in the system.
"This morning we experienced technical system issues that impacted our operations and have since been resolved. All systems are now working normally and we are working diligently to get customers to their destinations," United said in a statement.
Several United customers took to social media to share the issues they were experiencing with United's mobile app and at the airport.
System down? Can’t check bags but welcome to carryon? What about my wife’s bag? Should I just leave her in @BHMAirport
?" one person tweeted early on Friday.
United responded by saying that "teams are aware that passengers are currently experiencing these issues are working to resolve them as quickly as they can."