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Mask Compliance

Date: May 10, 2022

In a Safety Alert from United this week, which replaces the previous information from April 19, management clarifies the requirements and expectations of crewmember mask compliance. In those cases where a mask is required onboard select international flights, it applies to both crew and customers.

United clarifies:

  • When flying TO a country with a mask requirement, masks must be worn from the gate reader at the departure station through arrival in the foreign destination.
  • This is not optional for flight attendants, even while in flight. It is the expectation that you to set the right example and wear a mask in full compliance with the requirement.
  • When flying FROM a country with a mask requirement, masks must be worn until departure.

As we continue to move forward through the pandemic, mask requirements and testing may continue to change. Please refer to United’s Safety Alert for additional details.

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