Supplemental Benefits Support

Date: February 7, 2023

Many AFA Members have enrolled in Voluntary Supplemental Insurance policies with CAIC or Allstate. These are invaluable benefits when their need arises. However, because they aren’t used regularly, there is some confusion about claims filing especially when referring to the general website for the different providers. 

As a reminder, your Benefits Committee has worked with these companies to set up direct access and dedicated websites for AFA Members to file claims and obtain support. Access to these dedicated websites is available through our AFA MEC website: www.unitedafa.orgResources >> Benefits and Pay >> Insurance (supplemental). This directs Members to the dedicated claims portal to file claims and receive assistance. Personnel who receive the claims through this portal will ensure that the “employer” section is forwarded directly to AFA for completion. The intent behind this is to ensure timely processing of the claim without the need to involve United management in the claims filing process.

In order to save time and avoid the frustration of having to make phone calls to the providers, we strongly encourage Members to use this processes that have been specifically designed through these resources dedicated to AFA Members. Avoid the carrier’s general website and use our AFA website for quick and easy access when filing claims!