Notification of Delays or Cancellations to Flight Attendants
March 28, 2023
According to Section 7.X. of our Contract, Flight Attendants must be informed of any delays or cancellations as soon as possible, provided they are known at least two (2) hours before the scheduled departure time and are estimated to exceed thirty (30) minutes.
If you are not informed within the specified timeframe and subsequently check in at your regular scheduled time, you should contact Crew Scheduling and request an update to your duty time to reflect your actual check-in time.
It's important to note that if your crew members were notified of the delay, the start of your duty day may be different from theirs. Regardless, you should not hesitate to request the update to your duty period, whether you're at home or on a layover.
If you have any further questions, please reach out to your Local Council office.