We learned earlier this week of a problem with the soft blocked crew rest seats on flights operated on the 76A & 76C aircraft which caused these seats to be available for passenger seat selection on these two aircraft type.
IT identified a “bug” which created a “seat engine glitch” the result of which made these seats available when they should not have been.
We are advised the issue has now been resolved. Please contact your Local Council Office if you continue to have difficulties.