It’s a common occurrence across the system: When our planes are full, we must sit on a jumpseat to reach our final destination. Sitting on an available jumpseat requires much more attention to safety and procedure than sitting in an open cabin seat. Here are some reminders for a safe and compliant jumpseat trip.
Board the aircraft according to standard passenger boarding procedures or as directed by the agent working the flight. When receiving the jumpseat award, it is good practice to confirm with the agent when you should board. Always be mindful not to interfere with the boarding and pre-departure process.
a.) If a Flight Attendant is jumpseating in uniform, they MUST display their crew member ID badge until the aircraft door is closed.
b.) If a Flight Attendant is not in uniform, she/he should display her/his ID badge anytime when seated on a jumpseat.
Additionally, crewmembers must recognize that jumpseaters are not part of the working crew. While jumpseating, Flight Attendants should NOT perform working crew duties, even if just to help out. Examples include arming doors, setting up galleys, or briefing exit rows.
NOTE: In the event of an emergency, United Flight Attendant jumpseat riders assume responsibilities of a working crew member and will assist or operate exits as needed. Should this occur please be sure to file any required reports per SOP in the eFAOM.