TSA Rap Back Criminal History Record Check and Fingerprinting

Earlier this year, United shared information with us about the Transportation Security Administration (TSA) requirement for all airlines to participate in the Record of Arrest and Prosecutions BACK (Rap Back) program for all employees who are designated CREW members and other airport employees who currently hold a Secure Identification Display Area (SIDA) badge. As a result of this requirement, as much as 50% of the Flight Attendant population will be required to submit new fingerprints to the TSA. Infight has set an internal goal for completion as January 31, 2023.

There are two components to this process: the electronic Criminal History Record Check (CHRC) and fingerprinting.

It’s important for the Criminal History Record Check (CHRC) form to be completed before you attempt to get fingerprinted. All fields must be completed and you may use "N/A" if not applicable. The form must be signed via DocuSign.

If you require fingerprints, you may go to ANY company fingerprint location.

1. Be certain your CHRC form has been completed online via Help Hub before you attempt fingerprinting.

2. Two forms of valid ID required; your United Crew badge may be used as one form of ID.

The Inflight bases below are open for walk-ins, appointments are not necessary.

Fingerprint Locations and Hours of Operation until January 31, 2023

Inflight Base	Hours of Operation	Holiday Closures
DEN	0700 – 2000	11/24, 11/25, 12/26 & 1/2/23
EWR	1000 – 2000	11/24, 11/25, 12/26 & 1/2/23
IAD	1000 – 2000	11/24, 11/25, 12/26 & 1/2/23
IAH	0600 – 1900	11/24, 11/25, 12/26 & 1/2/23
LAX (below base)	0630 – 1700	11/24, 11/25, 12/26 & 1/2/23
ORD	0700 – 1900	11/24, 11/25, 12/26 & 1/2/23
SFO	0630 – 1900	11/24, 11/25, 12/26 & 1/2/23

If you have additional questions about this process, visit CHRC-Fingerprint Inquiry on Help Hub for more information.