While many of our flying partners were on furlough status, the company updated how we access our company webmail.
As those of us who have been away from work begin our return to flying, it is understandable that this change is creating some confusion as well as the process to access and update your company email using the new program.
The company is requiring the use of two-factor authentication, which on your link is provided by the “Duo” app.
United has pushed this to our devices and it should be one of the options you are offered to authenticate.
If you have difficulty with accessing your company email, you should contact United’s Help Desk at 800-255-5801 for assistance.